PPP is a term given to the administrative costs incurred by BT as a result of providing narrowband services.
Help & support
Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides.
Regulatory
Find Ofcom Notifications, Key Performance Indicators, Reference Offers and other regulatory and archived information.
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Migration Control Centre Reference Documents
Find the Reference Documents for the Migration Control Centre (MCC).
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Migration Control Centre Reporting Flowchart (pdf - 35 KB) - 01/09/2006
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Delivering BT's 21st Century Network Presentation (ppt - 3.36 MB) - 01/10/2006
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MCC Meeting 26 September 2006 (zip - 163 KB) - 01/09/2006
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MCC Meeting 3 August 2006 (zip - 184 KB) - 01/08/2006
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MCC Meeting 23 May 2006 (zip - 209 KB) - 23/05/2006
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MCC Meeting 18 May 2006 (zip - 200 KB) - 18/05/2006
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Artificial Inflation of Traffic (AIT) Review Documents
Find documents relating to the AIT Review.
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Summary of Review Issue (pdf - 26 KB) - 01/10/2011
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AIT Operations Guide (pdf - 393 KB) - 01/10/2011
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BT's AIT Report to Ofcom (pdf - 585 KB) - 01/09/2011
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Consolidated List of Issues for 2011 AIT Contract Review (pdf - 23 KB) - 01/04/2011
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Issues Collection Proforma for 2011 AIT Contract Review (doc - 25 KB) - 01/04/2011
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2009 AIT Supplemental Agreement (doc - 31 KB) - 01/08/2009
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2009 AIT Supplemental Agreement: Annex E (doc - 387 KB) - 01/04/2009
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Update on Progress of 2008 AIT Supplementary Agreement (doc - 205 KB) - 01/05/2009
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2008 AIT Supplemental Agreement (doc - 22 KB) - 01/08/2009
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2008 AIT Supplemental Agreement (doc - 22 KB) - 01/08/2009
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2008 AIT Supplemental Agreement: Annex E (doc - 387 KB) - 01/04/2009
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AIT Briefing: Proposed Update of SIA Provisions for AIT (doc - 61 KB) - 01/01/2008
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AIT Annex E (doc - 279 KB) - 01/01/2008
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Summary (Annex D) Consequentials (doc - 13 KB) - 01/01/2008
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Flowchart 1 (doc - 45 KB) - 01/01/2008
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Flowchart 2 (doc - 57 KB) - 01/01/2008
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Flowchart 3 (doc - 57 KB) - 01/01/2008
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Master Services Agreement (MSA)
Find MSA Documentation.
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MSA General Terms and Conditions (doc - 375 KB) - 01/05/2009
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MSA Annex 1 (doc - 162 KB) - 01/05/2009
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MSA Annex 2 (doc - 103 KB) - 01/05/2009
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MSA Annex 3 (doc - 89 KB) - 01/05/2009
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MSA Annex 4 (doc - 90 KB) - 01/05/2009
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MSA GENERAL TERMS (doc - 352 KB) - 01/04/2008
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MSA Annex 1 (doc - 158 KB) - 01/04/2008
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MSA Annex 2 (doc - 1.29 MB) - 01/12/2007
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MSA Annex 3 (doc - 1.29 MB) - 01/12/2007
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MSA Annex 4 (doc - 114 KB) - 01/12/2007
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MSA Annex 5 (doc - 1.31 MB) - 01/12/2007
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MSA Annex 6 (doc - 1.30 MB) - 01/12/2007
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Contract Management Mechanism
Find the Contract Management Mechanism.
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Key Performance Indicators (KPIs)
Find Data Management Amendment KPIs, Interconnect Circuits KPIs and Statement of Requirement Response KPIs.
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Data Management Amendment KPIs for Q1 2025 (xlsx - 14 KB) - 07/05/2025 - New
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Data Management Amendment KPIs for Q4 2024 (xlsx - 14 KB) - 07/02/2025 - New
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Data Management Amendment KPIs for Q3 2024 (xlsx - 14 KB) - 07/02/2025 - New
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Data Management Amendment KPIs for Q2 2024 (xlsx - 14 KB) - 07/02/2025 - New
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Data Management Amendment KPIs for Q1 2024 (xlsx - 14 KB) - 07/02/2025 - New
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Data Management Amendment KPIs for Q4 2023 (xlsx - 14 KB) - 16/01/2025 - New
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Data Management Amendment KPIs for Q3 2023 (xlsx - 14 KB) - 09/02/2024 - New
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Data Management Amendment KPIs for Q2 2023 (xlsx - 20 KB) - 03/11/2023 - New
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Data Management Amendment KPIs for Q1 2023 (xlsx - 19 KB) - 28/07/2023 - New
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Data Management Amendment KPIs for Q4 2022 (xlsx - 20 KB) - 31/03/2023 - New
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Data Management Amendment KPIs for Q3 2022 (xlsx - 20 KB) - 11/11/2022
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Data Management Amendment KPIs for Q2 2022 (xlsx - 20 KB) - 11/11/2022
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Data Management Amendment KPIs for Q1 2022 (xlsx - 20 KB) - 11/11/2022
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Data Management Amendment KPIs for Q4 2021 (xlsx - 17 KB) - 11/01/2022
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Data Management Amendment KPIs for Q3 2021 (xlsx - 17 KB) - 22/12/2021
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Data Management Amendment KPIs for Q2 2021 (xlsx - 13 KB) - 12/08/2021
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Data Management Amendment KPIs for Q1 2021 (xlsx - 13 KB) - 12/08/2021
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Data Management Amendment KPIs for Q4 2020 (xlsx - 13 KB) - 12/08/2021
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Data Management Amendment KPIs for Q3 2020 (xlsx - 13 KB) - 09/08/2021
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Data Management Amendment KPIs for Q2 2020 (xls - 13 KB) - 13/07/2020
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Data Management Amendment KPIs for Q1 2020 (xls - 12 KB) - 13/07/2020
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Data Management Amendment KPIs for Q4 2019 (xlsx - 13 KB) - 14/01/2021
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Data Management Amendment KPIs for Q3 2019 (xls - 13 KB) - 14/01/2021
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Data Management Amendment KPIs for Q2 2019 (xls - 13 KB) - 08/08/2019
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Data Management Amendment KPIs for Q1 2019 (xls - 12 KB) - 13/06/2019
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Data Management Amendment KPIs for Q3 2018 (xls - 13 KB) - 12/11/2018
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Data Management Amendment KPIs for Q4 2018 (xls - 13 KB) - 06/06/2019
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Data Management Amendment KPIs for Q2 2018 (xls - 13 KB) - 08/11/2018
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Data Management Amendment KPIs for Q1 2018 (xls - 12 KB) - 10/04/2018
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Data Management Amendment KPIs for Q4 2017 (xls - 13 KB) - 10/01/2018
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Data Management Amendment KPIs for Q3 2017 (xls - 13 KB) - 02/10/2017
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Data Management Amendment KPIs for Q2 2017 (xlsx - 29 KB) - 06/07/2017
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Data Management Amendment KPIs for Q1 2017 (xlsx - 29 KB) - 03/04/2017
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Data Management Amendment KPIs for Q4 2016 (xlsx - 29 KB) - 09/01/2017
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Data Management Amendment KPIs for Q4 2015 (xlsx - 29 KB) - 07/01/2016
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Data Management Amendment KPIs Q1-Q4 2014 (xlsx - 27 KB) - 01/01/2015
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Data Management Amendment KPIs Q1-Q4 2013 (xls - 12 KB) - 01/01/2014
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Data Management Amendment KPIs Q1-Q4 2012 (xls - 12 KB) - 01/01/2013
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Data Management Amendment KPIs Q1-Q4 2011 (xls - 37 KB) - 01/01/2012
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Interconnect Circuits KPIs Q1 2025 (xlsx - 31 KB) - 10/04/2025 - New
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Interconnect Circuits KPIs Q1-Q4 2024 (xlsx - 31 KB) - 13/01/2025 - New
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Interconnect Circuits KPIs Q1-Q4 2023 (xlsx - 31 KB) - 12/01/2024 - New
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Interconnect Circuits KPIs Q1-Q4 2022 (xlsx - 32 KB) - 13/01/2023 - New
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Interconnect Circuits KPIs Q1-Q4 2021 (xlsx - 31 KB) - 11/01/2022
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Interconnect Circuits KPIs Q1-Q4 2020 (xlsx - 30 KB) - 15/01/2021
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Interconnect Circuits KPIs Q1-Q4 2019 (xlsx - 31 KB) - 14/01/2021
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Interconnect Circuits KPIs Q1-Q4 2018 (xlsx - 30 KB) - 02/01/2019
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Interconnect Circuits KPIs Q1-Q4 2017 (xlsx - 30 KB) - 10/01/2018
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Interconnect Circuits KPIs Q4 2016 (xlsx - 32 KB) - 04/01/2017
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Interconnect Circuits KPIs Q1-Q4 2015 (xlsx - 32 KB) - 07/01/2016
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Interconnect Circuits KPIs Q1-Q4 2014 (xlsx - 32 KB) - 01/01/2015
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Interconnect Circuits KPIs Q1-Q4 2013 (xlsx - 32 KB) - 01/01/2014
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Interconnect Circuits KPIs Q1-Q4 2012 (xlsx - 29 KB) - 01/01/2013
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Interconnect Circuits KPIs Q1-Q4 2011 (xls - 61 KB) - 01/01/2012
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IP Exchange KPIs Q1 2025 (xlsx - 31 KB) - 10/04/2025 - New
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IP Exchange KPIs Q1-Q4 2024 (xlsx - 31 KB) - 13/01/2025 - New
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IP Exchange KPIs Q1-Q4 2023 (xlsx - 31 KB) - 12/01/2024 - New
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IP Exchange KPIs Q1 2023 (xlsx - 31 KB) - 07/07/2023 - New
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IP Exchange KPIs Q1-Q4 2022 (xlsx - 32 KB) - 13/01/2023 - New
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IP Exchange KPIs Q4 2021 (xlsx - 31 KB) - 11/01/2022
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Response KPIs April 2014 – June 2014 (pdf - 28 KB) - 01/07/2014
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Response KPIs January 2014 – April 2014 (pdf - 34 KB) - 01/04/2014
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Response KPIs October 2013 – December 2013 (pdf - 33 KB) - 01/01/2014
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Response KPIs July 2013 – September 2013 (pdf - 33 KB) - 01/10/2013
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Response KPIs April 2013 – June 2013 (pdf - 104 KB) - 01/07/2013
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Ofcom Notifications
Find Ofcom notifications.
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Revised IPstream Connect Price List Entry Effective 31 March 2013 (docx - 80 KB) - 01/03/2013
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IPstream Connect Price List Entry Effective 1 July 2012 (docx - 78 KB) - 01/04/2012
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IPstream Connect Price List Entry Effective 1 May 2012 (docx - 79 KB) - 01/05/2011
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IPstream Connect Price List Entry Effective 1 April 2012 (docx - 78 KB) - 01/03/2012
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IPstream Connect Price List Entry Effective 1 October 2011 (doc - 213 KB) - 01/09/2011
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Revised IPstream Connect PLE with Content Connect Bandwidth Charges Effective 20 June 2011 (doc - 196 KB) - 01/05/2011
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IPstream Connect Price List Entry Effective 1 June 2011 (doc - 194 KB) - 01/03/2011
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IPstream Connect Price List Entry Effective 1 April 2011 (doc - 192 KB) - 01/03/2011
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IPstream Connect Price List Entry Effective 25 November 2010 (doc - 185 KB) - 01/10/2010
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IPstream Connect Price List Entry Effective 16 August 2010 (doc - 233 KB) - 01/10/2010
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IPstream Connect Price List Entry Effective 1 August 2010 (doc - 219 KB) - 01/06/2010
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IPstream Connect Price List Entry Effective 1 April 2010 (doc - 224 KB) - 01/02/2010
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IPstream Connect Price List Entry Effective 1 January 2010 (pdf - 88 KB) - 01/01/2010
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IPstream Connect Price List Entry Effective 1 November 2009 (doc - 225 KB) - 01/09/2009
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IPstream Connect Price List Entry Effective 1 May 2009 (doc - 226 KB) - 01/05/2009
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IPstream Connect Price List Entry Effective 22 February 2009 (doc - 212 KB) - 01/01/2009
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Datastream Price List Entry Effective 30 June 2012 (doc - 384 KB) - 01/05/2012
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Datastream Price List Entry Effective 1 June 2011 (doc - 353 KB) - 01/03/2011
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Datastream Price List Entry Effective 1 April 2011 (doc - 352 KB) - 01/03/2011
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Datastream Price List Entry Effective 16 August 2010 (doc - 486 KB) - 01/06/2010
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IPstream Connect Price List Entry Effective 1 April 2010 (doc - 224 KB) - 01/02/2010
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Datastream Price List Entry Effective 31 March 2010 (pdf - 242 KB) - 01/12/2009
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IPstream and Datastream Price List Entry Effective 1 May 2009 (doc - 193 KB) - 01/05/2009
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IPstream Price List Entry Effective 31 March 2013 (docx - 100 KB) - 01/03/2013
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IPstream Price List Entry Effective 1 May 2012 (docx - 94 KB) - 01/03/2012
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IPstream Price List Entry Effective 1 June 2011 (doc - 241 KB) - 01/03/2011
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IPstream Price List Entry Effective 1 April 2011 (doc - 240 KB) - 01/03/2011
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IPstream Price List Entry Effective 16 August 2010 (doc - 336 KB) - 01/06/2010
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IPstream Price List Entry Effective 1 August 2010 (doc - 323 KB) - 01/06/2010
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IPstream Price List Entry Effective 1 January 2010 (pdf - 171 KB) - 01/06/2010
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IPstream Max/Premium Price List Entry Effective 1 November 2009 (doc - 308 KB) - 01/09/2009
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IPstream Home/Max Price List Entry Effective 1 November 2009 (doc - 318 KB) - 01/09/2009
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New IPstream Price List Entry Effective 1 November 2009 (doc - 338 KB) - 01/09/2009
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IPstream and Datastream Price List Entry Effective 1 May 2009 (doc - 193 KB) - 01/05/2009
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WBC Price List Entry Effective 27 March 2014 (xlsx - 2.12 MB) - 01/04/2014
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WBC Price List Entry Effective 29 January 2014 (xlsx - 2.00 MB) - 01/01/2014
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WBC Price List Entry Effective 9 December 2013 (xlsx - 1.87 MB) - 01/12/2013
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WBC Price List Entry Effective 29 November 2014 (xlsx - 1.74 MB) - 01/12/2013
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WBC Price List Entry Effective 26 August 2013 (xlsx - 1.44 MB) - 01/08/2013
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WBC Price List Entry Effective 1 August 2013 (xlsx - 1.32 MB) - 01/06/2013
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WBC Price List Entry Effective 14 June 2013 (xlsx - 1.19 MB) - 01/05/2013
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WBC Price List Entry Effective 1 May 2013 (xlsx - 1.07 MB) - 01/03/2013
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WBC Price List Entry Effective 15 February 2013 (xlsx - 960 KB) - 01/02/2013
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WBC Price List Entry Effective 13 February 2013 (xlsx - 823 KB) - 01/02/2013
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WBC Price List Entry Effective 12 February 2013 (xlsx - 823 KB) - 01/02/2013
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WBC Price List Entry Effective 11 February 2013 (xlsx - 823 KB) - 01/02/2013
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WBC Price List Entry Effective 8 February 2013 (xlsx - 823 KB) - 01/02/2013
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WBC Price List Entry Effective 11 April 2012 (xlsx - 553 KB) - 01/03/2012
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WBC Price List Entry Effective 2 April 2012 (xls - 1.29 MB) - 01/05/2012
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WBC Price List Entry (including FTTP) Effective 7 November 2011 (xls - 1.06 MB) - 01/11/2011
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WBC Price List Entry (including FTTP) Effective 1 April 2011 (xls - 844 KB) - 01/03/2011
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WBC FTTP Price List Entry Effective 17 December 2010, 29 March 2011 and 1 April 2011 (xls - 844 KB) - 01/02/2011
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WBC Price List Entry (Including FTTP) Effective 17 December 2010 and 1 April 2011 (xls - 815 KB) - 01/12/2010
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WBC FTTP Price List Entry Effective 17 December 2010 (xls - 787 KB) - 01/11/2010
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WBC FTTP Price List Entry Effective 2 August 2010 – 18 October 2010 (xls - 767 KB) - 01/09/2010
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WBC Price List Entry (Including FTTP) Effective 2 Aug 10, 5 Aug 10, 16 Aug 10, 2 Sep 10, 13 Sep 10 (xls - 762 KB) - 01/08/2010
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WBC FTTP Price List Entry Effective 13 September 2010 (xls - 652 KB) - 01/06/2010
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WBC FTTP Price List Entry Effective 16 August 2010 (xls - 628 KB) - 01/06/2010
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WBC Price List Entry (Including FTTP) Effective 1 April 2010 (xls - 620 KB) - 01/02/2010
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Special Offer – WBC Price List Entry (Including FTTP) Effective 20 Jan 2010 – 31 Dec 2010 (xls - 594 KB) - 01/01/2010
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WBC Price List Entry (Including FTTP) Effective 20 Jan 2010 – 31 Dec 2010 (xls - 597 KB) - 01/12/2009
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WBC Price List Entry (Including FTTP) Effective 1 January 2010 (xls - 572 KB) - 01/01/2010
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WBC Price List Entry Effective 1 November 2009 (xls - 596 KB) - 01/09/2009
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WBC Price List Entry Effective 1 May 2009 (xls - 619 KB) - 01/05/2009
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Ancillary Charges Effective 1 June 2011 (doc - 236 KB) - 01/03/2011
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Broadband Asymmetric Ancillary Charges Effective 2 August 2011 (doc - 162 KB) - 01/03/2011
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Part 3 Broadband Ancillary Charges Part 1 Effective 2 August 2010 (doc - 161 KB) - 01/06/2010
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20C PLE Section 44 Part 4 Effective 18 October 2010 (doc - 85 KB) - 01/09/2010
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Section 44 Part 4 SLG Effective 13 September 2010 (doc - 99 KB) - 01/06/2010
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Broadband Ancillary Charges Part 3 Effective 1 April 2010 (doc - 195 KB) - 01/02/2010
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Migration Special Offer Effective 4 December 2009 to 25 March 2010 (pdf - 88 KB) - 01/11/2009
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Broadband End User Migration Charges Effective 4 December 2009 (pdf - 43 KB) - 01/11/2009
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Ancillary Charges Effective 1 November 2009 (doc - 195 KB) - 01/09/2009
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Ofcom Notifications-archive
Here you'll find Ofcom notifications issued before April 2009.
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Wholesale Broadband Connect Price Changes (xls - 576 KB) - 02/02/2009
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Wholesale Broadband Connect Price Changes (xls - 582 KB) - 01/01/2009
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IPstream Connect Price Changes (doc - 215 KB) - 01/12/2008
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IPstream Home & Max Price Changes (doc - 318 KB) - 01/12/2008
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IPstream Office & Max Premium Price Changes (doc - 307 KB) - 01/12/2008
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IPstream BT Central Plus Price Changes (doc - 953 KB) - 01/12/2008
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IPstream BT Central Plus Price Changes (doc - 953 KB) - 01/12/2008
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IPstream Rebate Scheme Price Changes (doc - 27 KB) - 01/12/2008
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WBC Combined Charge with IPstream Connect Price (xls - 603 KB) - 01/11/2008
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IPstream Connect – Combined Charge with WBC Price (doc - 205 KB) - 01/11/2008
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IPstream Connect Notification Pricing – Amended (doc - 202 KB) - 02/07/2008
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IPstream BT Central – Special Offer (doc - 925 KB) - 31/10/2008
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Section 44 Part 4 New SLG (doc - 91 KB) - 29/08/2008
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WBC Change of Cease Price (xls - 591 KB) - 11/08/2008
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IPstream Connect Change of Cease Price (doc - 206 KB) - 11/08/2008
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IPstream and Datastream Change of Cease Price (doc - 193 KB) - 11/08/2008
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Wholesale Broadband Connect Price List Entry (xls - 582 KB) - 03/07/2008
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IPstream – Home 250 Withdrawal (doc - 300 KB) - 04/07/2008
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IPstream Regarded Options – Home 250 Withdrawal (doc - 90 KB) - 04/07/2008
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IPstream Connect Pricing Notification (doc - 203 KB) - 02/07/2008
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Wholesale Broadband Connect Special Offer Pricing (xls - 569 KB) - 09/05/2008
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Wholesale Broadband Connect Pricing Notification (xls - 569 KB) - 08/04/2002
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BT Central Plus Price Changes (doc - 401 KB) - 02/04/2008
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Changes to SFI Description in Price List (doc - 66 KB) - 29/11/2007
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IPstream Rebate Scheme Price Changes (doc - 154 KB) - 01/01/2008
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Regrade Offer (doc - 103 KB) - 01/01/2008
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IPstream Office & Max Premium Price Changes (doc - 297 KB) - 01/01/2008
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IPstream Home & Max Price Changes (doc - 307 KB) - 01/01/2008
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Regrades Between IPstream Products Price Changes (doc - 89 KB) - 01/01/2008
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BT Central Price Changes (doc - 919 KB) - 01/01/2008
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Datastream ADSL End User Rental Revision (doc - 345 KB) - 01/01/2008
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Section 44 Part 2 Pricing Information (doc - 285 KB) - 01/05/2007
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Migration Special Offer (doc - 170 KB) - 27/09/2006
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Section 44 Part 16 (doc - 86 KB) - 18/09/2006
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Broadband Asymmetric Ancillary Charges (doc - 191 KB) - 01/05/2007
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Broadband End User Cease Charge (doc - 191 KB) - 01/05/2007
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Change in BT Central & Central Plus Terms and Conditions (doc - 768 KB) - 20/08/2007
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Section 44 Part 31 Issue 2 Cancellation (doc - 181 KB) - 01/05/2007
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Section 44 Part 33 (doc - 173 KB) - 27/09/2006
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Temporary Cease Price Reduction (doc - 247 KB) - 10/05/2007
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BT Central Migration (doc - 908 KB) - 10/10/2007
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BT IPstream Office and Max Premium Price Changes (doc - 301 KB) - 10/10/2007
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BT IPstream Home and Max Price Changes (doc - 319 KB) - 10/10/2007
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BT IPstream Central Price Changes (doc - 754 KB) - 10/10/2007
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IPstream ADSL Fast Track Expedite ADSL and SDSL (doc - 63 KB) - 10/10/2007
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Wholesale Calls Inland Call Charges (xls - 59 KB) - 15/10/2006
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BT IPstream Advanced Services (doc - 69 KB) - 15/10/2006
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BT IPstream General Description (doc - 73 KB) - 15/10/2006
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Special Faults Investigation (doc - 59 KB) - 28/02/2007
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BT IPstream – BT Central Pricing Information (doc - 565 KB) - 28/02/2007
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BT IPstream – BT Central Plus Pricing Information (doc - 267 KB) - 28/02/2007
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Wholesale Call Commitment Package (doc - 238 KB) - 14/01/2021
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Wholesale Calls Commitment Package – £20m Tier (doc - 35 KB) - 28/02/2007
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Non-Reference Offer Contract Documents
Access other Contractual Documents that do not form part of BT's Reference Offers and as such are stand-alone documents.
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Survey Services Conditions (doc - 130 KB) - 01/06/2005
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Survey Services Schedule 1 (doc - 60 KB) - 01/06/2005
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Survey Services Order Form (doc - 76 KB) - 01/06/2005
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Survey Services Manual (doc - 504 KB) - 01/06/2005
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Permissions Customer Requirements Form (xls - 29 KB) - 01/06/2005
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Site Survey Customer Requirements Form (xls - 42 KB) - 01/06/2005
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Service Via Intermediate Cellsite (SVIC) Site Survey Customer Requirements Form (xls - 43 KB) - 01/06/2005
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PPC Consultation Archive
Access notes of meetings and other documents relating to Product Management, Policy and Planning (PPP) Consultation meetings.
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Industry Briefing 06051: Single Charging for PPP2 from 1 November 2006 (doc - 278 KB) - 01/11/2006
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Industry Briefing 05059: Request for Responses to Final PPP Proposals by 8 August 2006 (doc - 114 KB) - 01/08/2005
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Notes for Multi-PPP Calls Industry Working Group Meeting 4 (doc - 64 KB) - 01/06/2005
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Industry Briefing 05044: Industry Consultation Meeting 4 Postponed and New Meeting Date (doc - 89 KB) - 01/05/2005
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Industry Briefing 05043: Industry Consultation Meeting 4 Cancellation (doc - 86 KB) - 01/05/2005 - New
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Industry Briefing 05034 Issue 2: Meeting 4 Invitation (doc - 90 KB) - 01/04/2005
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Industry Briefing 05034: Meeting 4 Invitation (doc - 89 KB) - 01/04/2005
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Industry Briefing 05020: Industry Consultation Meeting Postponed and New Meeting Date (doc - 80 KB) - 01/03/2005
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Notes for Multi-PPP Calls Industry Working Group Meeting 2 (doc - 40 KB) - 01/01/2005
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Industry Briefing 04098: Industry Consultation Meeting 2 Update (doc - 80 KB) - 01/12/2004
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Industry Briefing 04094: Industry Consultation Meeting Postponed (doc - 78 KB) - 01/12/2004
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Industry Briefing 04088: Industry Consultation Meeting Invitation (doc - 74 KB) - 01/12/2004
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Notes for Multi-PPP Calls Industry Working Group Meeting (doc - 37 KB) - 01/10/2004
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Standard Contract Forum
Find Standard Contract Forum documents.
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Main SIA Issue 6.3 Tracked Changes (doc - 186 KB) - 08/03/2021
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Annex A Issue 5.7 Tracked Changes (rtf - 412 KB) - 08/03/2021
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Annex B Issue 4.2 Tracked Changes (doc - 77 KB) - 08/03/2021
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Annex D Issue 5.6 Tracked Changes (doc - 128 KB) - 08/03/2021
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Annex E Issue 6.1 Tracked Changes (rtf - 421 KB) - 08/03/2021
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Schedule 129 Issue 3.1 Tracked Changes (docx - 34 KB) - 08/03/2021
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Schedule 220 Issue 4.2 Tracked Changes (docx - 62 KB) - 08/03/2021
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Schedule 225 Issue 5.5 Tracked Changes (doc - 141 KB) - 08/03/2021
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CCSLA Issue 3.2 Tracked Changes (doc - 306 KB) - 08/03/2021
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Annex D Tracked Changes (RTF - 204 KB) - 11/02/2020
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Annex B Issue 4 Tracked Changes (rtf - 102 KB) - 11/02/2020
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Main Tracked Changes (DOC - 184 KB) - 11/02/2020
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Schedule 6 Tracked Changes (DOC - 50 KB) - 11/02/2020
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Schedule 11 Tracked Changes (DOC - 185 KB) - 11/02/2020
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Schedule 141 Tracked Changes (DOC - 73 KB) - 11/02/2020
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Schedule 143 Tracked Changes (DOC - 119 KB) - 11/02/2020
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Schedule 167 Tracked Changes (RTF - 69 KB) - 11/02/2020
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Schedule 220 Tracked Changes (docx - 58 KB) - 11/02/2020
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Schedule 225 Tracked Changes (DOCX - 74 KB) - 11/02/2020
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Schedule 301 Tracked Changes (DOC - 48 KB) - 11/02/2020
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Schedule 306 Tracked Changes (DOC - 49 KB) - 11/02/2020
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Schedule 311 Tracked Changes (RTF - 60 KB) - 11/02/2020
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Schedule 367 Tracked Changes (RTF - 68 KB) - 11/02/2020
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Schedule 391 Tracked Changes (RTF - 76 KB) - 11/02/2020
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Schedule 394 Tracked Changes (RTF - 72 KB) - 11/02/2020
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Schedule 395 Tracked Changes (RTF - 81 KB) - 11/02/2020
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Schedule 517 Tracked Changes (DOC - 48 KB) - 11/02/2020
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Schedule 541 Tracked Changes (DOC - 47 KB) - 11/02/2020
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Schedule 546 Tracked Changes (DOC - 48 KB) - 11/02/2020
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Schedule 552 Tracked Changes (DOC - 54 KB) - 11/02/2020
These are Standard Interconnect Agreement Contract Review meeting minutes between BT and Industry.
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2014 Contracts Review-First Meeting Minutes 241114 (pdf - 171 KB) - 14/04/2015
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2014 Contracts Review-Second Meeting Minutes 260115 (pdf - 149 KB) - 14/04/2015
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2014 Contracts Review-Third Meeting Minutes 040315 (pdf - 143 KB) - 14/04/2015
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Main Tracked Changes (doc - 237 KB) - 01/01/2015
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Annex B Tracked Changes (doc - 88 KB) - 01/01/2015
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Annex D Tracked Changes (doc - 165 KB) - 01/01/2015
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Annex E Tracked Changes (rtf - 422 KB) - 08/11/2016
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Annex F Tracked Changes (doc - 244 KB) - 01/01/2015
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CCSLA Tracked Changes (doc - 863 KB) - 01/01/2015
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Reference Offers
Find details of Reference Offers.
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Main Agreement (doc - 92 KB) - 01/06/2004
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Annex A (doc - 68 KB) - 01/06/2004
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Annex B (doc - 21 KB) - 01/06/2004
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Annex C (doc - 130 KB) - 01/06/2004
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Annex D (doc - 28 KB) - 01/06/2004
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I/C Specification 0120 (doc - 153 KB) - 01/11/2000
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I/C Specification 0200 (doc - 285 KB) - 01/04/2000
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MSA MSIL Service Schedule (doc - 179 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 137 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 126 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 127 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 124 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 122 KB) - 29/05/2009
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MSA MSIL Service Schedule (doc - 102 KB) - 29/05/2009
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Main Agreement (doc - 84 KB) - 01/08/2001
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Technical Specification (doc - 314 KB) - 01/07/1999
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Electrical Specification (doc - 362 KB) - 01/05/2001
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Annex A (doc - 233 KB) - 01/05/2001
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Annex B (doc - 24 KB) - 01/08/2001
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Annex C (doc - 15 KB) - 01/05/2001
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Annex D (doc - 36 KB) - 01/08/2001
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Main Agreement (doc - 83 KB) - 01/12/2004
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Schedule 1 (doc - 461 KB) - 01/12/2004
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Schedule 2 (doc - 11 KB) - 01/12/2004
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Schedule 3 (doc - 11 KB) - 01/12/2004
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Schedule 4 (doc - 132 KB) - 01/12/2004
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Schedule 5 (doc - 28 KB) - 01/12/2004
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Annex A (doc - 115 KB) - 01/12/2004
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Annex B (doc - 17 KB) - 01/12/2004
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Annex C (doc - 16 KB) - 01/12/2004
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Annex D (doc - 33 KB) - 01/12/2004
For the IPstream Connect Terms and Conditions, see IPstream Connect.
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Main Agreement (doc - 82 KB) - 01/08/2004
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Schedule 1 (doc - 17 KB) - 01/08/2004
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Schedule 2 (doc - 25 KB) - 01/08/2004
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Schedule 3 (doc - 36 KB) - 01/08/2004
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Schedule 4 (doc - 30 KB) - 01/08/2004
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Schedule 5 (doc - 41 KB) - 01/08/2004
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Annex A (doc - 87 KB) - 01/04/2003
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Annex B (doc - 17 KB) - 01/04/2002
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Annex C (doc - 16 KB) - 01/04/2003
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Annex D (doc - 31 KB) - 01/04/2003
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Conditions for BT IPStream Service (doc - 1.23 MB) - 01/02/2005
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Schedule 1 (doc - 1.22 MB) - 01/10/2006
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Schedule 2 (doc - 2.54 MB) - 01/10/2006
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DRAFT (doc - 189 KB) - 01/08/2005
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DRAFT (doc - 196 KB) - 01/08/2005
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Please help us by (doc - 79 KB) - 01/02/2005
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Main Agreement (doc - 92 KB) - 01/06/2001
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Generic Electrical & Physical Interface Specification for Customer Sited Interconnect (doc - 256 KB) - 01/06/2001
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Generic Loop Disconnect in TS16 Signalling Interface Specification (doc - 236 KB) - 01/01/1996
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Annex A (doc - 100 KB) - 01/07/2001
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Annex B (doc - 48 KB) - 01/06/2001
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Annex C (doc - 10 KB) - 01/06/2001
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Annex D (doc - 41 KB) - 01/06/2001
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Schedule 1 (doc - 21 KB) - 01/06/2001
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Schedule 2 (doc - 20 KB) - 01/06/2001
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Schedule 4 (doc - 25 KB) - 01/06/2001
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Schedule 5 (doc - 27 KB) - 01/06/2001
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Schedule 6 (doc - 26 KB) - 01/06/2001
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Schedule 7 (doc - 15 KB) - 01/06/2001
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Reference Offers (doc - 491 KB) - 01/06/2007
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CCSLA (doc - 305 KB) - 15/03/2021
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SIA credit vet policy (doc - 318 KB) - 01/09/2004
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Confidentiality Agreement (doc - 56 KB) - 28/11/2019
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CoP (doc - 37 KB) - 01/06/2000
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Main (doc - 185 KB) - 15/03/2021
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I/C Specification 0100 (doc - 142 KB) - 01/06/1998
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I/C Specification 0120 (doc - 153 KB) - 01/11/2000
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I/C Specification 0200 (doc - 285 KB) - 01/04/2000
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I/C Specification 0300 (doc - 258 KB) - 01/03/2003
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I/C Specification 0300 (doc - 258 KB) - 01/03/2003
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I/C Specification 0300 Supplement (doc - 471 KB) - 01/03/2003
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Annex A (rtf - 407 KB) - 22/03/2021
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Annex B (doc - 77 KB) - 15/03/2021
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Annex C (doc - 190 KB) - 16/06/2017
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Annex D (doc - 128 KB) - 15/03/2021
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Annex E (rtf - 417 KB) - 28/04/2022
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Annex F (doc - 245 KB) - 01/02/2015
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Index of schedules (docx - 82 KB) - 09/07/2021
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Reference Offer IP Interconnect (docx - 132 KB) - 29/09/2021
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Standard IP Interconnect Agreement SIPIA (docx - 185 KB) - 13/06/2024 - New
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SIPIA Service Schedules 1 to 8 (docx - 110 KB) - 26/07/2023 - New
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SIPIA Emergency Schedule 9 (docx - 116 KB) - 26/07/2023 - New
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SIPIA Annex A (docx - 110 KB) - 26/07/2023 - New
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SIPIA Annex B (docx - 103 KB) - 26/07/2023 - New
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SIPIA Annex C (docx - 84 KB) - 29/09/2021
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SIPIA Annex D (docx - 130 KB) - 13/06/2024 - New
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SIPIA Annex E (docx - 126 KB) - 29/09/2021
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SIPIA Annex F (docx - 103 KB) - 26/07/2023 - New
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SIPIA Annex G (docx - 98 KB) - 13/06/2024 - New
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Main Agreement (doc - 90 KB) - 01/10/1997
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Schedule 1 (doc - 14 KB) - 01/10/1997
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Schedule 2 (doc - 14 KB) - 01/10/1997
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Schedule 3 (doc - 14 KB) - 01/10/1998
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Schedule 4 (doc - 14 KB) - 01/10/1997
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Schedule 5 (doc - 21 KB) - 01/10/1997
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Schedule 6 (doc - 21 KB) - 01/10/1997
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Schedule 7 (doc - 15 KB) - 01/10/1997
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Schedule 8 (doc - 14 KB) - 01/10/1998
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Schedule 9 (doc - 15 KB) - 01/10/1997
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Schedule 10 (doc - 14 KB) - 01/10/1997
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Appendix A (doc - 14 KB) - 01/10/1997
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Annex A (doc - 146 KB) - 01/10/1997
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Annex B (doc - 26 KB) - 01/10/1998
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Annex C (doc - 17 KB) - 01/10/1997
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Annex D (doc - 37 KB) - 01/10/1997
For the Wholesale Broadband Connect Agreement, see Wholesale Broadband Connect.
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BT TDM-IP Range Migration Timetable
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Migration timetable 013 (xlsx - 1.07 MB) - 27/02/2024 - New
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Migration timetable 012 (xlsx - 1.07 MB) - 24/01/2024 - New
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Migration timetable 011 (xlsx - 1.07 MB) - 21/12/2023 - New
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Migration timetable 010 (xlsx - 1.07 MB) - 31/10/2023 - New
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Migration timetable 009 (xlsx - 1.07 MB) - 27/09/2023 - New
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BT Feedback to migration timeline consultation (pdf - 281 KB) - 25/03/2022
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Migration timetable 008 (xlsx - 1.07 MB) - 04/07/2023 - New
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Migration timetable 007 (xlsx - 1.07 MB) - 02/06/2023 - New
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Migration timetable 006 (xlsx - 1.07 MB) - 25/04/2023 - New
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Migration timetable 005 (xlsx - 1.07 MB) - 24/01/2023 - New
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Migration timetable 004 (xlsx - 1.08 MB) - 19/12/2022 - New
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Migration timetable 003 (xlsx - 1.07 MB) - 01/10/2022 - New
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Migration timetable 002 (xlsx - 1.07 MB) - 01/08/2022 - New
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Migration timetable 001 (xlsx - 1.07 MB) - 01/02/2022
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