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Help & support
Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides.
Customer Service Plans (CSPs)
The CSP details the ordering, repair and billing processes for the product or service, together with key contact information and any service guarantees. It's part of our commitment to delivering outstanding customer service.
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Data Services Customer Service Plans (CSPs)
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Voice Services Customer Service Plans (CSPs)
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Hosted Communications Services Customer Service Plans (CSPs)
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Other Customer Service Plans (CSPs)
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