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My business is...

Virtual ISP

Up to 2,000 end users

Ideal for businesses that have minimal investment and start up costs.

Available products: 
Broadband Complete

Specialist ISP

2,000 to 200,000 end users

Ideal for businesses that require their own network infrastructure, internet access.

Available products: 
Wholesale Broadband Managed Connect (WBMC)

Large consumer ISP

Over 200,000 end users

Ideal for businesses that already have their own national network infrastructure.

Available products: 
Wholesale Broadband Connect (WBC) 
IPstream Connect

Broadband comparison


Fibre (FTTP)

Fibre (FTTC)



Description BT superfast fibre direct to the end users premises. BT superfast fibre to the cabinet over our 21C core network. BT next generation ADSL2+ using our 21C core network. BT legacy 20C broadband (where 21C not available)
Available products WBC
Broadband Complete

Learn more about Fibre Broadband
Broadband Complete

IPstream Connect
Broadband Complete

Max downstream speed
(Up to) Mbps
330 80 24 8
Max upstream speed
(Up to) Mbps
30 20 1.28
(2.5 with Annex M)
Minimum throughput SLA options (down to) Mbps Standard: 20 - 40Mbps
Elevated: 70 Mbps
Standard: 20 - 40Mbps
Elevated: 30 - 60Mbps
Standard: 12Mbps
Elevated: 18Mbps
Standard: 2Mbps
Elevated: 3Mbps
Coverage / availability FTTP - available in over 400k homes

FOD - available in over 15 million homes
Available in over 26 million homes 99.8%
(96% ADSL2+)*
Price For full details of the prices please see our service provider price list.
Total coverage BT Wholesale cover 99.8% of UK lines
Repair SLA options Within 7hr / 20hr / 40hr fix
Ordering options XML via B2B gateway or Web portal
Fault submission options XML via B2B gateway or Web portal

* Coverage shown indicates combined ADSL coverage offered through WBC and IPstream Connect. WBC ADSL is available for 96% of lines, IPstream Connect on a further 3.8% of lines. All coverage figures correct as of September 2016. FTTC coverage figures expressed as % of premises passed, WBC ADSL figures presented as % of lines covered.

BT Wholesale Broadband Network

1. Openreach

In the UK BT Openreach provide service for 30 million homes with data fed from over 5,500 exchanges (2017).

2. Wholesale Broadband Connect


Offering ADSL, ADSL2+, FTTC & FTTP to 20 regional points of interconnect.

3. IPStream Connect


Offering ADSL connectivity to 9 regional points of interconnect.

4. Wholesale Broadband Managed Connect

IP based interconnect solution designed for specialist broadband providers who want more control and flexibility. Offers connectivity solution encompassing Wholesale Broadband Connect and IPStream Connect delivered to your choice of interconnect location.

5. Broadband Complete

Offering a complete broadband internet access-in-a-box solution.

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