Open links to jump to page content

20C Voice Order Management FAQs

Find useful FAQS to help you with 20C Voice order enquiries.

  • If your question is about provision of a PSTN / ISDN / Featureline or ISDN30 circuit you can email us / use the eChat portal or call us on 0800 328 351

  • You can contact our team directly using the address below:

    Provisioning issues:

  • If you're customer advises they are not available and need to re-arrange you need to eChat into the team to avoid any delay and possible missed appt charges being raised.

  • You'll find more information about our PSTN service on our Voice Services PSTN page.

  • Faults : 0800 7316993

    ISDN30 faults: 0800 7316968

  • Please refer to the Customer Service Plan (CSP) on PSTN Page.

Contact us

Contact our Sales team online
about your enquiry. 

Get in touch if you'd like us to call
you back about a sales enquiry. 

Call us for sales enquiries about
our products and services.