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Find useful FAQS to help you with 20C Voice order enquiries.
If your question is about provision of a PSTN / ISDN / Featureline or ISDN30 circuit you can email us / use the eChat portal or call us on 0800 328 351
You can contact our team directly using the address below:
Provisioning issues: firstname.lastname@example.org
If you're customer advises they are not available and need to re-arrange you need to eChat into the team to avoid any delay and possible missed appt charges being raised.
You'll find more information about our PSTN service on our Voice Services PSTN page.
Faults : 0800 7316993
ISDN30 faults: 0800 7316968
Please refer to the Customer Service Plan (CSP) on PSTN Page.
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