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We offer a wide range of free e-learning courses about our products, services and process. Find out more here.

  • Take advantage of the Academy Learning Management from BT Wholesale – an online training system that lets you access a wide range of free courses covering our products and apps.

    It's up to you whether you complete a whole package, a single course or dip into part of a course that interests you.  You don't have to complete a course in one sitting as it will automatically resume from where you left off.

    There's also an administrator function that allows you to track take-up of this training within your organisation.

    To access the Academy Learning Management Portal from BT Wholesale and find details of the training catalogue, go to the Academy.

  • You can request access to the online training systems in three ways.
    1. Request single user access only

    If you're a single user and need access for yourself only, please email your contact details including your name, telephone number and company name to
    2. Set up your own user accounts – administrator access

    You can appoint a training administrator in your company to set up and manage user accounts for your organisation. Administrators can also track the progress of all their users.

    If you'd like to set up an account for a training administrator, please email us at and provide your contact details and company name.
    3. Ask BT Wholesale to create all your user accounts

    If you have 10 or more users to set up, you can arrange for us to create them for you. Please download and complete this template and email it to us at

    Our training team will then create the training user accounts and let each user know via email of their username and password. If you have a large number of users, we recommend that you appoint a company training administrator, as above.

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