Open links to jump to page content

HCS - Orders, Faults & Cancellations

Find useful videos to help you with ordering and managing faults for our Hosted Communications Services (HCS) products.

  • Watch this video to find out how to place an order for your chosen HCS product.

  • Watch a step-by-step guide on how to amend your order.

  • This video will show you how to add to your existing product or service.

  • Watch this video to find out how to modify your asset.

  • This video will show you how to cease an asset.

  • Watch this video to find out how to raise a fault, and get help with diagnosing faults.

  • This video will show you how to amend a fault and update the information you've previously provided.

  • Watch this short video to find out how to cancel a fault.

Contact us

Contact our Sales team online
about your enquiry. 

Get in touch if you'd like us to call
you back about a sales enquiry. 

Call us for sales enquiries about
our products and services.