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Help & support

Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides.

Wholesale SIP Trunking (WSIPT)

  • View the latest product briefings including release notes and price updates for Wholesale SIP Trunking

    Recent briefings

  • View our product handbook and general guides.

  • View our Business Zone user guides and download any miscellaneous order forms

  • View our application user guides

  • View our authorised equipment list, PBX and media gateway configuration guides

  • View our CDR/BBU specifications

  • View our latest Wholesale SIP Trunking rate cards

  • View the latest customer service plan (CSP)

  • View documents relating to Secure Payments, our PCI DSS compliance solution available for integration with WSIPT

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