Make calls seamlessly through Teams with
Operator Connect
Integrating voice and audio-conferencing into Microsoft Teams
Operator Connect lets you make and take calls just like a regular phone – and with everything in one place, you can improve collaboration, productivity and cost efficiency.
Simple pricing
Save money with straightforward, low-cost packages. Plus there’s no need for expensive IT development or training.
Fast set-up
Getting started is easy, especially if you already use Microsoft Teams. You can be ready in as little as 10 days.
Flexibility
Whether you’ve migrated to digital phone lines or not, you can benefit from Operator Connect.
Find a provider
Choose from these trusted partners for great customer service, backed by the quality and reliability of the BT Wholesale network.
848 Group
We're a leading managed services provider, offering cutting-edge solutions to help businesses thrive in today’s digital landscape. Our expertise in modernising IT infrastructure ensures businesses are agile, secure and ahead of the curve.
Aastha
We’re here to simplify your technology. As a one-stop for IT, communications, and security, we’re dedicated to making the world more accessible for you. Let us handle your tech needs, so you can focus on what truly matters.
Calteq
Calteq delivers customer-focused and collaborative voice, connectivity, mobile and cabling solutions to some of the UK’s most well-known businesses. Our knowledge and expertise has earned us a first-class reputation to rival anyone.
ChunkyChips
We’ve been supplying communications to business for over 10 years. Specialising in private WAN, we offer a wide range of connectivity solutions at great prices – as well as all the cloud, colocation and phone services you’ll ever need.
Claranet
We're experts in modernising and running critical applications, data and infrastructure. Our services combine cybersecurity, networks, communications and hybrid cloud services, and we give you flexibility as your needs evolve.
Daisy Communications
Daisy is the largest independent telecoms provider in the UK, and it’s our mission to keep Britain working. We partner with leading providers of telecoms, connectivity, mobile and more, to bring you the very best value proposition.
EBC Group
Run your business, while we plan, implement and support your technology. As an integrated managed IT service provider, we plan, implement and support your IT and technology, enabling you to run your businesses smoothly and securely.
FLR Spectron
FLR Spectron is an award-winning, multi-services company with over two decades of experience. We pride ourselves on sculpting our products to meet the individual needs of your business with bespoke commercial solutions and services.
Giacom
We provide a platform that makes it simple for tech resellers and MSPs to access everything they need (comms, cloud, IT and billing) from the world’s leading vendors and service providers – to create brilliant solutions for business.
ITPS
ITPS is a leading provider of IT consultancy, implementation, datacentre provision and unified communications, as well as IT support services, workspace and disaster recovery. We provide round-the-clock maintenance, installations and more.
Onecom
Onecom is the UK's leading business telephony and cloud communications provider. We work with around 100,000 businesses, delivering IT services, communications and unified solutions across fixed line voice, connectivity and managed cloud.
Osiris Technologies
Osiris IT is a managed services provider based in Norwich, serving a variety of organisations in a range of sectors. We offer our support services at a fixed monthly fee, acting as an extension of our customers' own teams.
Setel
Our team of experienced and certified engineers, technicians and customer support agents are ready to assist you with any of your technology needs. Contact us today and find out how we can help you achieve your technology goals.
Stream Networks
Stream Networks has a valuable range of knowledge and skill, and our business solutions include SD-WAN, MPLS and VPLS private networks, direct internet access, IoT mobile solutions, cloud telephony, security and enterprise cloud computing.
Synergy Office Solutions
Synergy is a market-leading consultancy specialising in IT concierge ranging from hardware, software and servers to ICT services and solutions. We strive to grow together with you – and for you, we'll always find a better way to work.
T4COM
For decades, we've been offering high-level communications services to government and UK carriers. We work with everyone from business start-ups and banking sector giants to Premier League football clubs. Your service is safe with us.
The VoIP Shop
The VoIP Shop delivers innovative cloud phone system solutions to businesses and public sector customers all over the UK. We have a team of highly skilled Cisco-trained engineers and deliver carrier-grade cloud phone systems.
VSL Group
VSL delivers tailored communication solutions. We're recognised for our experience and ethical approach, underpinned by an excellent service, and we have longstanding relationships with customers in all market sectors.
Wanstor
Wanstor is a technology consultancy trusted by many well-known organisations to be their technology partner. You can count on us for advice, guidance and support in delivering the right technology solutions for your business.
Wavenet
Since 2000, we’ve been keeping businesses connected. We're a managed services provider, offering industry-leading security, communications and IT solutions, which will support and grow with your business no matter what the future holds.
Operator Connect vs Direct Routing and Calling Plans
There are three main ways to get external calling in Microsoft Teams. Here’s how they compare.
Operator Connect
Lets you add voice services from approved third-parties, directly in the 365 Admin Centre.
Direct Routing
Allows organisations to use their preferred SIP provider, which can add and manage voice services for them.
Calling Plans
Subscription services from Microsoft, which are easy to set up but more expensive than other options.
Choose a BT Wholesale trusted technology partner by visiting our Tech Provider Directory.
