One of the biggest challenges we have faced when it comes to sustainability is data availability. Data is a crucial factor in the journey to net zero. It allows us to ensure we have dedicated resources, frameworks and teams to best address sustainability concerns. Without it, there can be large knowledge gaps which means a business may end up taking decisions without the right context or evidence to support that course of action.
We’re dedicated to working closely with our partners and suppliers to collaboratively accomplish our shared sustainability goals. One of the main hurdles faced is establishing a culture of sustainability across a business that, traditionally, may have not put much thought into the topic. Some may consider sustainability as part of a ‘tick box’ exercise and it’s our mission to change these principles and promote a sense of urgency through continued education and awareness.
Scope 3 emissions, those that aren’t produced by a company itself but by those it’s indirectly responsible for through its value chain, are also a major challenge. 95% of BT Group’s emissions are Scope 3. To combat this, we’ve been working to set goals with our supply chain providers and partners. In particular, we expect our major suppliers to have sustainability targets in place. If they don’t, we’ll collaborate with them to ensure they can set targets within six months of working with us.
The channel will be facing similar challenges. It’s important to get to grips with the carbon, energy and water impact associated with the products and services that channel organisations sell as customers now want access to this data. That will mean that the channel will have to work across its own supply chain and ensure it’s working with the most sustainable partners.