There’s lots to be optimistic about in the channel. Our research has outlined what customers care about, but also highlighted their open-door policy. It’s important to take advantage of this and check in, learn about their evolving priorities and have customer satisfaction front of mind.
It’s also demonstrated that with the 2025 switch to all-IP looming, channel partners need to take the necessary steps for migration to push businesses forward.
To succeed in the all-IP marketplace, we recognise that BT Wholesale will need to ensure solutions are seamless and our technical expertise is continually growing. After all, the strength of the channel is in its relationships. Going forwards, when encountering new challenges and opportunities, remember to talk to your BT Wholesale Partner Plus team about how we can better meet your changing needs.
Together we can build on our successes, driving all-IP migration in the coming years, enabling UK businesses to take control of their futures.