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Partner Plus LIVE:
How our Professional Services team can help you win contracts

How we can help your business and customers prepare for the migration to the exciting new world of all-IP.

Ever wished doing business could be easier? You need to talk to our Professional Services team - experts at simplifying many processes associated with delivering telecoms solutions, including the shift from analogue networks.

Partner Plus LIVE guests learned how we’re making sure no one's all at sea with all-IP. The 2025 PSTN switch off, one of the recent event's main themes, is a chance to 'switch on' customers to faster connectivity and better productivity, supported by our award-winning networks.

Navigating the transition to all-IP was joined by working together, and making it easier to work with BT Wholesale, as the event’s headline topics. And our Professional Services team supports customers in all these areas, providing extensive resources and expertise.

In a rapidly changing industry, our services will help you overcome obstacles, enabling you to take advantage of the latest technologies and give your business a boost.

The 2025 PSTN switch off is a huge driver for these services.

The all-IP journey is a big opportunity - but only for partners who take a lead.

Gavin Jones, Channel Sales Director, BT Wholesale

Professional Services - supporting your success

BT Wholesale has a raft of professional services to help partners manage the transition to all-IP, including set up, migration, and managed decommissioning – delivered by more than 2,900 engineers across the UK.

There’s a lot to do before the switch-off. Upgrading customers from legacy to digital solutions can be challenging, especially with larger or more complex projects. Even just identifying which products need to be migrated, can be a headache. 

Our IP transformation services help you take on those challenges, and win more business.

We’ll provide bespoke solutions tailored to the needs of your customers, working alongside you to provide the following:

  1. Survey and portfolio analysis: Remote and on-site surveys of your customers’ systems, identifying replacement solutions. 
  2. Solution design: Bespoke solution design services tapping into our resources and expertise.
  3. Service set-up: Installing new equipment and circuits, using the right solutions to complete projects in the most cost-effective and efficient way.
  4. Service migration: Fully managed service including scheduling, design, delivery, physical installation, commissioning, and migration.
  5. Managed decommissioning: Removal, disposal, and recycling of legacy equipment, in line with relevant regulations. 

Going further to support your business’ growth

We want to make doing business with us as easy as possible so we’re developing other areas too, including:

  • Managed install: Your customers have been asking for an installation solution that would reduce their costs and increase efficiency and customer satisfaction. Now you can respond to that demand. We’ll take care of installing Ethernet circuits for you, with our engineers making sure your customers are all set to get up and running. And you’ll have a dedicated team for ongoing aftersales and maintenance support.
  • Managed Wayleave: We’ve teamed up with property experts Cluttons to take off your plate the lengthy, arduous burden of dealing with legal land rights associated with many large-scale projects.
  • Managed order desk: Our white-labelled operation removes complexities and headaches by streamlining the process. From managing orders for connectivity and CPE, to managing suppliers – this service saves you time, money, and trouble, freeing you up to grow your business.
  • Managed decommissioning – Old, unwanted equipment needs to be disposed of safely to protect both private data and the environment. We can take care of it, and you can rest assured your disposal and recycling obligations will be met. And we’ll provide insightful sustainability reports to show how you’ve helped the bottom line, and planet. 

Working together

These are challenging times for the channel. The 2025 PSTN switch-off is fast approaching, and there’s a lot of work ahead ensuring your customers are ready for the all-IP transition.

Migrating seven million services over the next three years to all-IP will require one service to be migrated every 12 seconds.

But you don’t have to face these challenges alone. Tap into BT’s extensive resources and expertise with our range of Professional Services. By working together, we’ll help make sure you and your customers are ready for the exciting future ahead.

Learn more about BT’s Professional Services here.

Or speak to a Professional Services expert here.

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