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  • Online Ordering made easier

    We've updated the order journeys on My BT Wholesale for Hosted Communications Service (HCS), Broadband and Ethernet.


    You can now use eChat to talk to an agent when placing or querying a Broadband Order.

    New A to Z Guide

    See our A to Z Guide for a quick overview of all of the improvements we've made.

    Our video

    You can see also a summary of the changes we've made in our new, short video.

  • New high-quality headsets now available

    Jabra sound-enhancing headsets and speakerphones can now be a welcome addition to your voice portfolio.

    Find out more
  • High Usage Call Control

    Let us provide you with the safety net you need to reduce your risk to high spend.

    We can automatically let you know of any high spend that’s a potential risk, and stop it in its tracks.

    Find out more
  • Intelligent Call Services offers complete control

    Our Intelligent Call Services will transform the efficiency of your customers’ call handling via a suite of advanced features and an intuitive portal.

    Find out more
  • Everything you need to node about Data Services in your area

    We're committed to constantly improve our services to you which is why we've been rolling out new nodes across the country. Try out our online tool and find out which of our Data Services are activated near you.

    Find out more
  • See what we're talking about

    All the latest news and insights can now be found on BT Wholesale. Follow us on LinkedIn and join in the conversation with us and our employees.

    Follow us on LinkedIn
  • The ultimate guidebook

    Take a look at our new interactive guidebook which we created to make it easier for you to do business with us. It has all the links to important documents, key information and tips on how to use our site.

    And it’ll fit in the palm of your hand (providing you look at it on your phone!)

    Find out more
  • Featured product


    Make new inroads into the rapidly growing data connectivity market with our Wholesale Ethernet solutions. We have a wide range of access options to suit businesses of any size.

    View details View all Products & Services
  • Featured product

    Fibre broadband

    Grow your business more quickly with superfast fibre broadband from BT Wholesale. It offers you the benefits of greater power, greater flexibility and greater efficiency.

    View details View all Products & Services
  • Featured product

    Hosted Contact Centres

    Discover the easy, low-cost route to a high-performance, multi-channel contact centre by taking advantage of the latest innovations and cutting-edge cloud technologies.

    View details View all Products & Services
  • Featured product

    IP Exchange

    Switch calls easily between next generation and legacy services. International voice traffic opens up new and profitable opportunities – which IP Exchange enables you to explore.

    View details View all Products & Services
  • Featured product

    Wholesale Hosted Centrex

    Increase business opportunities with a complete unified communications service that's flexible and affordable. Our next-generation technology takes you and your customers into the future, now.

    View details View all Products & Services

Help & Support

Find answers to common questions, view our online handbooks, access in-depth technical documentation, and more. Explore our wide range of support resources – from billing help and user manuals, through to best practice guides and the latest pricing updates.

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