I love the creative aspect of the role. I trained as a Chartered Accountant, which was very rules-based, so generating ideas with the team and seeing them hit targets and the market is very rewarding.
I also love the people side of my job. I’m passionate about investing quality time in people, which means listening carefully to people’s concerns and challenges. The result is a more engaged team that achieves better outcomes. This approach has enabled the cultural change in BT Wholesale, to take more risks, and have a growth mindset – we refuse to lose.
We’ve had several hugely proud moments this year because of this approach, evidenced by achieving a number of firsts in Wholesale, and some important business wins.
I champion young women and I get to work with some amazing female colleagues. Across the industry, we often find that women get to mid-management but are held back because they don’t believe in themselves. I’m determined to change that and so it’s essential that we’re setting more than just passive targets, and BT Wholesale are leading the way.
I’m proud to be involved with the Women in Wholesale mentoring programme too. It’s important that women feel comfortable voicing their ideas and it’s a great way to share techniques. It’s also been wonderful to see both junior and senior members of the team learn from one another.