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Introducing our APIs

A faster and easier way to do business

What is an API?

An Application Programming Interface (API) is a piece of software that enables applications to talk to each other. APIs are very common – they work in the background whenever you use apps such as Google, Facebook or Uber. And they’re a vital element of digital transformation.

Take a closer look at our APIs


Here’s a short video that explains everything you need to know about why, when and how our new APIs will make a difference to your ordering experience.


Why do I need APIs?

Without APIs, you can waste time, effort and money with unnecessary issues such as manual and double-key entries. In a recent survey, API management came out as a key priority for customers’ digital transformation strategies*.

How do APIs work?

With our APIs, you can fulfil orders from your systems and pass orders to ours. Your customers can order directly from your digital marketplace. All of our APIs comply with TeleManagement Forum (TMF) standards.

How will APIs help me?

With APIs, ordering is faster, easier and cheaper - for both you and your customers. So it’ll be even easier to do business with us. The APIs will also give you better order management and in-life management.

What do they cost and what will I need?

Our APIs are free to use and we don’t charge for integration. However, you’ll first need your own digital marketplace. To create it, you’ll need to build the front-end app/interface.

*Source: Omdia 2021 ICT eEnterprise Insights - UK telecoms (fixed, mobile, cable)

How can I start using
the APIs?

So far, we’ve launched APIs for Ethernet and Hosted Communications. Others will follow in the future. Find out more on the API timeline. To find out more and to register, go to

Homepage | BT API Developer Portal