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We’re here if you need us

As the UK enters lockdown, we wanted to make sure you and your customers have everything you need to carry on with business as usual.

We’ve put together some offers to help you out – take a look below.

WHC Support Offer 2.0

Light at the end of the channel

This new whitepaper, written in collaboration with Cisco UK, explores what the channel and reseller market is likely to look like after the pandemic has been brought under control. There are likely to be many changes but the overall future looks bright.

Service establishment offer for new customers

As businesses look to adopt longer term IP voice strategies to enable remote working, we’re supporting all our new Wholesale Hosted Communications (WHC) customers by waiving our establishment fee.

Discounts for any new WHC licences

Whatever your business requirements, we want to make sure you have a licence that’s affordable and meets your needs. That’s why we’re offering discounts on any new WHC licences. 

UC Office Smartphone, UC Office Tablet and UC Office Desktop offer

Unified Communications is vital for office collaboration and communication. That’s why we’re giving you one free UC Office app for any smartphone, tablet or desktop associated with a WHC core licence. Just pay for it as usual, and we’ll credit you back the charge. 

WHC SIP Mobile User Offer

It’s important to keep business operations running smoothly, especially when employees are on the move and relying on their mobile. Here’s your chance to get our WHC SIP Mobile User Licence at a great price.

Credit back for customer porting

If you’re moving your customers to hosted communications, you’ll want the process to be as quick and easy as possible. We’re here to help with that – we can do everything for you and credit you back, so the savings are all yours.

Get started

Read our terms and conditions for more information on the WHC Support Offer 2.0 and how you can apply.

Offers still available

Terminate Ethernet without the high cost

We know that terminating Ethernet services can be really expensive.  That’s why we created our Wholesale Ethernet Early Termination Charges (ETC) Offer - so you can terminate Ethernet if you want to, and claim back up to 50% of charges.

Expired offers

Although the majority of our spring offers have now expired we’re always happy to talk about how we can support you with remote working solutions. Just get in touch with your account manager. 

Here’s a quick recap of our previous offers, in case you need a reminder or you’d like to have a chat with us about them.

  • Free WHC Foundation Licence
  • SIP Channel licences
  • 50% off early termination charges
  • 50% off Ethernet order cancellation charges
  • Wholesale Ethernet 12-month deferred connection charge offer
  • Price reductions on high bandwidth Etherflows
  • Pause and Maintain SIP and Centrex services
  • £0 on modifying Etherflows
  • 10M/100M/1G Etherway Fibre and Etherflows suspension
  • Cease and Reconnect on WBC and WBMC services
  • Broadband Complete suspension
  • £600 one-off credit to support your CNI customers
  • 90 days deferred payment for 100Mb and 1Gb Wholesale Ethernet products

Simple to order and configure

It’s easy to add on the extra licences, and you can do this via the Business Zone Order journey, where you’ll be able to see your order activated in near real-time. You can manage and configure features from within the Business Portal.

To order your licence and get up and running, speak to your account manager who’ll be happy to help. We can also help with training support – just email us at to get this set up quickly.


When can I take advantage of this offer?

Our WHC Support Offer 2.0 will run from now until 31 March 2021. To take advantage of this offer, you must agree to our terms and conditions below. Once the offer has ended, the licences and add-ons will be billed according to the rate card.

Terms and conditions apply.

Need more information and help?

Contact your account manager or email us at

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