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The BT Wholesale
Hotseat Challenge

Find out why unified communications is our specialist subject.

Four BT Wholesale specialists entered.

Only one could triumph.

All that stood between them and victory was a black leather chair, the glare of the spotlight – and an eager host armed with a stack of tricky questions about unified communications as a service (UCaaS), digital transformation and what they mean for your business. 


Which contestant had the knowledge – and the composure – to come out on top and be crowned our champion? Watch the BT Wholesale Hotseat Challenge and find out.

Who’s in the hotseat?

Meet the experts who took on the Wholesale Hotseat Challenge.

Image profile: Dr Nicola Millard

Dr Nicola Millard

Customer Experience Futurologist

Not only is Dr Millard a presenter, writer and researcher of innovation and digital technology, but she’s a successful futurologist too.

Image profile: Nigel Walton

Nigel Walton

UCaaS Specialist

Thanks to his extensive experience as an account manager, Nigel has an excellent understanding of business challenges and how to solve them.

Image profile: Steve Blackshaw

Steve Blackshaw

IP Migration Director

As our chief of all things All-IP, Steve lives and breathes digital transformation. He knows your challenges and how solutions like UCaaS can help.

Image profile: Gavin Jones

Gavin Jones

Channel Partners Director

With more than 25 years of experience, Gavin knows the industry like the back of his hand. He’s a master of strategy and big-picture thinking.


Take a look at the pre-event trailer.

Why UCaaS?

UCaaS lets you bring your customer’s communications together in a single, cloud-based platform.


They can manage interactions in one place, simplify the way they work and reduce costs – exactly what they need with economic pressures growing and the analogue switch-off approaching.


With Wholesale Hosted Communications (WHC) at the centre of our UCaaS solutions, you can make the most of your digital transformation opportunities.

Get in touch

If you’d like to know more about selling our UCaaS solutions, please let us know.

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