As a reseller, you need to be able to manage your customer interactions - whether inbound, outbound or both - rapidly, effectively and efficiently. Your contact centre is the key interaction point with your customers and also promotes your brand.
Did you realise that our Hosted Contact Centres represent a great solution for if you:
- Have multiple locations (offices, or homeworkers) and would like a virtually 100% Opex-based solution, with a single, all-inclusive licence.
- Want a comprehensive, secure and feature-rich solution that includes sophisticated IVR and reporting.
- Currently sell or use other hosted products (e.g. SIP Trunking, Centrex, IPVS) that you could combine to produce a comprehensive, hosted portfolio.