Our 90 day notice briefing informs Communication Providers (CPs) that we intend to close the existing 20C Fault Diagnostic platform for Broadband on Sunday, 10 November 2019. CPs will need to switch to the 20C/21C Fault Diagnostic Tool by this date. Find out more.
To learn more about our online Ethernet journeys, please visit our Transformed Ethernet ordering page.
See our Ethernet and Faults FAQ's.
Want to learn about Business zone? See our Business Zone FAQ's.
If you're having problems using Business Zone or any of our online applications, try clearing your browser's cache. If your still having trouble, please call us on 0800 783 5639 and select option 1. We provide 24/7 support.