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My BT Wholesale - Latest updates & support

Latest updates

Important Notice - Closure of existing 20C Fault Diagnostics tool for Broadband services on 10 November 2019

Our 90 day notice briefing  informs Communication Providers (CPs) that we intend to close the existing 20C Fault Diagnostic platform for Broadband on Sunday, 10 November 2019. CPs will need to switch to the 20C/21C Fault Diagnostic Tool by this date. Find out more.

Ethernet

To learn more about our online Ethernet journeys, please visit our Transformed Ethernet ordering page.

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Further support

See our Ethernet and Faults FAQ's.

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