Leading fleet management provider, BT Fleet, has extended opening hours at some of its larger garage locations in response to growing customer demand for out-of-hours services.
Customers of the award-winning company can begin taking advantage of 24 hour services in locations across the country. Phase one of the process has already been completed in Glasgow, Northallerton, Leeds, Manchester, Birmingham, Cardiff and Wimbledon. More locations are expected to be added during a later second phase.
G4S, the AA, and BT’s Openreach division are among those already taking advantage of the benefits this new service provides. For example, the ability to have vehicles serviced and managed during periods when they are less likely to be in use allows these companies to plan and deliver a more continuous and efficient service to their customers. Mission-critical fleets such as St John Ambulance will also benefit from this 24 hour service, aiding their capability to provide 24/7 emergency care.
Furthermore, as more customers begin to use the out-of-hours service, pressure on the traditional day shift will be relieved, reducing waiting time for those customers wanting to use the BT Fleet garages during the day.