Myth: FTTP is too complicated
This myth comes from the fact that FTTP is compared with its predecessor, fibre to the cabinet (FTTC). For FTTC, you only need access to a nearby green cabinet to connect customers. But that’s an unfair comparison. FTTP has faster speeds and resilience.
The comparison comes from the early days when partners needed to make two engineering visits to customers. This makes it sound more complicated than FTTC. But for the new FTTP network set up over the last six months you only need one visit.
Over the last 12 months there’s been a lot of work going on to evolve the installation process. But it’s worth bearing in mind that this process varies depending on the type of site. For greenfield sites, like new housing estates, it’s fibre only as there’s no legacy copper services. So the terminating equipment, we call it ONT, is usually installed in advance and doesn’t need an engineer to visit to make the service live. For sites where there’s an existing copper infrastructure, the ONT is added on the day that everything else in installed.
There’s now a quicker, more structured way to get customers connected, which brings us to our second myth.