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Two world leaders, one great service

What is it?

Avaya Cloud Solutions, delivered by BT Wholesale, is a ‘pay-as-you-go’ cloud utility model that provides access to the full capabilities of the Avaya Aura® Contact Centre and Unified Communications propositions.

Benefits for you

Cost control. With no major up-front investment and pay-as-you-grow flexibility, you can respond quickly to customer demands. That means growth opportunities with less risks and more predictable long-term revenues.

Fast set-up. Using our new partner portal, you can order an end-to-end solution via a single interface in about 15 minutes.

Flexibility. Bespoke communications applications, security and service level guarantees.

Reassurance. High levels of security and reliability.

Benefits for your customers

Improved communication and collaboration. Voice, video, messaging and customer contact applications converged in a single network.

Affordability. Because our service is hosted, there’s no need for investment in expensive systems or equipment and no major installation costs.

Future proofing. We always think about what’s coming next and enable smooth integration with upgraded technology.

Reliability and security. The service runs on our highly resilient, highly secure network and we aim for a market-leading 99.99% SLA.

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