Take advantage of the UK’s most extensive phone number database
High-quality directory enquiries, made simple
BT's 118 service is universally recognised as a market leader. We can offer you a white-labelled version of this highly reliable, efficient solution. That means you can provide a high-quality directory enquiries service under your own brand, on your own 118 access code, without investing in expensive systems or support.
Benefits for you
Flexibility – Choose from five service levels, from a simple national residential and business directory to options including call connection and international numbers.
Personal touch – Every call received is answered with your bespoke branded greeting.
Great service – We've invested in technology that records the individual operator's voice, so you can rely on a high level of professionalism and a consistently friendly approach throughout shifts.
Cost-effective – The rate charged for the service is up to you, so it's a versatile tool for generating revenue. You’ll also save money as there's no major set-up costs and we manage the service for you.
Available 24/7 – Our highly experienced enquiries team are on hand 24 hours a day, 7 days a week, 365 days a year.
Benefits for your customers
High performance – We aim to answer 85% of all calls over a 24 hour period within 15 seconds, except Christmas Day.
Enhanced customer experience – Choose from a range of extras such as call completion, phone number text messaging for mobile users and local business information.
Reliability – Our service is delivered via our high-performance network and supported by seven well-resourced call centres across the UK.
Get in touch
0800 671 045
Call us for sales enquiries about our Products and Services.
Get in touch if you'd like us to call you back about a sales enquiry.
Contact us online about your sales enquiry.
All Other Enquiries
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