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Call routing choice and flexibility. We make it possible.

Cost-effective, reliable and fully-managed

In a competitive marketplace, it's important to offer your customers choice. It helps you inspire confidence and add value to your sales proposition. With Carrier Pre-Selection you can offer your voice customers an alternative way to route telephone calls. It's a fully managed solution that saves them money without any inconvenient dialling protocols.

We make it simple

CPS is fully automated, so there’s no need for new systems or equipment – we take care of everything. Callers won’t even need to dial a special prefix for their call to be routed via your chosen network.

Benefits for you and your customers

Readily available – CPS is available to anyone with a BT line on a wide range of line types, including PSTN, ISDN, Featureline and Featureline Embark.

Lower call costs – Pass savings onto your customers to boost your sales offering and give you a competitive edge. 

Built-in flexibility – You can choose which call types are re-routed and apply a CPS option to a line to suit you or your customers' calling profile.

Reassuring reliability – CPS is fully managed by us, so you can be confident it's a proven, reliable solution. It's another alternative to 'smart' equipment or Least Cost Routing.

Greater control – We provide you with a monthly inventory report to help you manage your customer base.

We're the only UK network operator to offer Carrier Pre-Selection, and with BT Wholesale you’ll also benefit from our unrivalled resources, expertise and experience.

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