Broadband

My business is...

Virtual ISP

Up to 2,000 end users

Ideal for businesses that have minimal investment and start up costs.

Available products:
Broadband Complete

Specialist ISP

2,000 to 200,000 end users

Ideal for businesses that require their own network infrastructure, internet access.

Available products:
Wholesale Broadband Managed Connect (WBMC)

Large consumer ISP

Over 200,000 end users

Ideal for businesses that already have their own national network infrastructure.

Available products:
Wholesale Broadband Connect (WBC)
IPstream Connect

Broadband Comparison

Fibre (FTTP) Fibre (FTTC) ADSL and ADSL2+ ADSL
Description BT superfast fibre direct to the end users premises. BT superfast fibre to the cabinet over our 21C core network. BT next generation ADSL2+ using our 21C core network. BT legacy ADSL based broadband offering.
Available products WBC
WBMC
WBC
WBMC
Broadband Complete
WBC
WBMC
Broadband Complete
IPstream Connect
Learn more about Fibre Broadband
Max downstream speed
(Up to) Mbps
330 80 24 8
Max upstream speed
(Up to) Mbps
30 20 1.28
(2.5 with Annex M)
0.8
Minimum throughput SLA options (Up to) Mbps 60* 60* 12* 3*
Price For full details of the prices please see our service provider price list.
Coverage / availability 37%
(FTTP on demand)**
86%*** 99.8%
(96% ADSL2+)***
Total coverage BT Wholesale cover 99.8% of UK lines
Repair SLA options Within 7hr / 20hr / 40hr fix
Ordering options XML via B2B gateway or Web portal
Fault submission options XML via B2B gateway or Web portal

* Maximum SLA options speed.

** Coverage shown is for FTTP on demand. Coverage of FTTP is 1.1% of premises passed.

*** Coverage shown indicates combined ADSL coverage offered through WBC and IPstream Connect. WBC ADSL is available for 96% of lines, IPstream Connect on a further 3.8% of lines. All coverage figures correct as of September 2016. FTTC coverage figures expressed as % of premises passed, WBC ADSL figures presented as % of lines covered.

Availability checker

Find out what broadband services are available.

Check broadband availability
User guide
Coverage map

Handbook & Technical Documents

Guides to help you provide the best possible service to your end users.

Broadband Complete
Fibre Broadband
IPstream Connect
WBC
WBMC

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BT Wholesale Broadband Network