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Avaya Cloud Solutions

Say goodbye to difficult challenges. Say hello to Avaya Cloud Solutions, delivered by BT Wholesale. Access the suite of Avaya IP Office unified communications and Avaya Contact Centre Select. Secure, resilient and scalable.
Avaya Aura based solutions are also available.




 
  • Life just got a whole lot easier

    With our new, interactive guidebook which has everything you need to make it easier to do business with us. And we mean everything.

    Take a look for yourself
  • YOU WANTED A BETTER ONLINE EXPERIENCE

    You told us that doing business with us online wasn’t always easy.

  • Watch our video

    Learn more about Avaya Cloud Solutions, delivered by BT Wholesale.

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    BT WHOLESALE PLAYER 480 x 270 – Avaya Solutions Simon Orme

  • Collaborate and communicate with the cloud

    Avaya Cloud Solutions, delivered by BT Wholesale, gives you access to an enterprise-grade, future-proof cloud service.

    Access Avaya

    With robust, and proven communications applications from a reliable supplier, it’s now even easier to take your customers to the cloud.

    A flexible hybrid model offering great migration options.

  • Collaborate and communicate with the cloud

    Avaya Cloud Solutions, delivered by BT Wholesale, gives you access to a leading, mid-market solutions, delivered over a single vendor cloud platform, with an SLA.

    Avaya is one of the world’s largest providers of contact centre and unified communications services.

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Impressive savings

Leverage hybrid to lower start-up costs, and offer the latest Avaya services at lower TCO.

Increased responsiveness

A pay-as-you-go commercial model, for more agility and a faster time to market.

Great opportunities

Open up new opportunities with great value-adds to differentiate your offer, and increase revenues.

Help your customers collaborate and communicate better

Private Cloud performance with public cloud scalability and economics

With Avaya Cloud Solutions, delivered by BT Wholesale, you can offer mid-market and enterprise businesses access to the suite of Avaya IP Office and Contect Centre Select securely hosted by one provider for peace of mind.

Benefits for you

Configuration control - you control tenant configuration and in life management.

Add Value - you can add professional services, and integrate or customise the service with existing customer applications.

Flexibility - We make it easy for you to migrate the customer to cloud with our Hybrid capability.

Lower your cost to serve - We offer a secure, resilient, high performance service , that includes the SIP Trunk to PSTN interconnections and networking options to connect to the customer, so you can sell with confidence.

Benefits for your customers

Affordable – Because the service is hosted and kept refreshed, there's no need to wait for major system investments and business case approvals before new features can be deployed.

Smooth, managed migration – It's easy for existing Avaya customers to move from onsite to cloud, whilst retaining existing services delivered via PBX, and benefit from an “evergreen” service.

Improved communication and collaboration - Mature and proven Avaya technology for Voice, video, messaging and customer contact applications available from a single platform, as a service.

Reliable and secure – Hosted within BT’s strategic IP Voice environment and core 21C network. The service provides a dedicated end to end voice solution within a private carrier network, owned and managed end to end by a single provider and underpinned by Service Level Guarantees.

Future-proof – As with all BT Wholesale solutions, we think about what's coming next and enable new functionality, enhancements, and upgrades.

We've partnered with a world leader, Avaya, so now you can bring the best of unified communications to your larger customers.


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