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Training

We offer a wide range of free e-learning courses about our products, services and processes. Find out more here.

Access free online training

Take advantage of the Academy Learning Management from BT Wholesale – an online training system that lets you access a wide range of free courses covering our products and apps.

It's up to you whether you complete a whole package, a single course or dip into part of a course that interests you.  You don't have to complete a course in one sitting as it will automatically resume from where you left off.

There's also an administrator function that allows you to track take-up of this training within your organisation.
 
To access the Academy Learning Management Portal from BT Wholesale and find details of the training catalogue, go to www.oneacademy.co.uk/btwholesale.
 

How to register for access

You can request access to the online training systems in three ways.
 
1. Request single user access only

If you're a single user and need access for yourself only, please email your contact details including your name, telephone number and company name to product.marketing@bt.com.
 
2. Set up your own user accounts – administrator access

You can appoint a training administrator in your company to set up and manage user accounts for your organisation. Administrators can also track the progress of all their users.

If you'd like to set up an account for a training administrator, please email us at product.marketing@bt.com and provide your contact details and company name.
 
3. Ask BT Wholesale to create all your user accounts

If you have 10 or more users to set up, you can arrange for us to create them for you. Please download and complete the template below and email this to us at product.marketing@bt.com.

Our training team will then create the training user accounts and let each user know via email of their username and password. If you have a large number of users, we recommend that you appoint a company training administrator, as above.

Available all day, every day, our free eLearning courses are highly interactive and easy to run.