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Knowledge Based Diagnostics (KBD)

Access handbooks, best practice and technical documentation for our KBD tools.

B2B & Web Service Guides & KBD Interface Documents

Find resources to help you with managing Business-to-Business (B2B) and XML interfaces for KBD.

B2B and Web Service Access User Guides

These guides are designed to help you with the initial set-up of systems, with helpful hints and technical information to get you started. It leads you through the testing phase and into ‘Production’, the live environment.

Template solution design and Business Process Specification (BPS) documents

These documents outline the names of the B2B services and actions to invoke access to KBD via B2B. They include the template solution design and BPS documents for 21C and 20C.

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