Fact. From the way people shop and consume media to the way businesses operate and communicate, the advancements in technology are changing the way we live. With so many services on-demand and at our fingertips, it’s no wonder we expect everything to be quick and easy.
This is the same in the business environment. The country’s workforce is more mobile than ever before and in order to be productive, people need to work smarter and stay effective. How do they do that? With tools that let them connect and work from anywhere. This is why the unified communications (UC) market is expected to be worth £12bn a year by the end of 2018.
It’s not just mobility that’s changing. As Openreach announced it’s completely closing the PSTN network by 2025, this changes the dynamics of the fixed voice market. Everyone will need to migrate to an IP voice service.