Our client in the construction industry needed to make sure they didn’t have any reduction in productivity and communications, whether it was from a site office or on the edge of a Greenfield site.
DEVELOPING THE RIGHT CONNECTION CONTRACTORS AND SITE MANAGERS
In the construction industry, communication on site can often be a problem. Temporary buildings are as the name suggests and only on site for a short time and getting communications and fixed line services to these locations is a long process.
Site managers need instant access to the Internet and secure access to internal networks - when they have to wait for fixed lines there is an impact on productivity. Other visitors to the site and sub-contractors also need Internet access so the issue of no connectivity was impacting this construction firm’s customer service.
The firm wanted to make sure any solution they took would be cost-effective, increase productivity and have a positive effect on its customer services. So they came to us.
“Timing was crucial - they didn’t want to wait weeks for fixed lines on each of the sites, so providing a fast, secure mobile solution was the best way to rapidly give them the access they needed,” said Stefano Pessina, BT Wholesale M2M Sales Professional. With no additional engineers or personnel required on site to implement the solution, the customer saved time and budget. And routers could be transferred to new locations when and as needed, helping to save further costs.
Our customer has increased productivity because site managers can now quickly and easily access reports, documents or contractor bids from the temporary site location. This is a stark contrast to when they had to wait until they were back at the office.
The process of contractors signing on and off is also more efficient due to the fact site managers have access to systems on the network. The customer will continue to use our Rapid Deployable Networks in the future to make sure it has all the access it requires, no matter the remoteness of its offices.
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