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Vodaphone One Net eChat

Welcome to BT Wholesale eChat for Vodafone One Net.

  • Starting an eChat

    You can speak with one of our SMC agents in Warrington using eChat Monday to Friday, 8am to 6pm.

    Start Vodaphone One Net eChat.

    You don't need to log in to use eChat.


    At the end of each chat session you will be presented with a very short questionnaire. We'd really appreciate your feedback and comments to improve the eChat capability further, so we'd be grateful if you could complete this.

    We hope you enjoy using eChat and look forward to your feedback.

    eChat technical support

    If you require technical support or experience an issue with the eChat system please contact the BT Wholesale Systems Support helpdesk on 0800 7835639 and select option 1. Please note that this number is for eChat system related enquiries only.

    To use eChat you need:

    - Windows® 7, Vista, XP or 2000; Windows Server 2003 or 2008; or Mac OS X v10.4 or later

    - Internet Explorer® 6.0 or later, Mozilla® Firefox 3.0 or later or Safari™ 4.0 or later

    - Adobe® Flash 10 installed

Get in touch

Chat now with one of our agents in the SMC