ANNEX C

SCHEDULE 311

Operator 080 Free Phone Calls

1.	Definitions

1.1	In this Schedule, a reference to a paragraph or Appendix unless stated otherwise, is to a paragraph or Appendix of this Schedule. Words and expressions have the meaning given in Annex D, except as shown below:

“Operator 080 Free Phone Call”	a Call made by a Calling Party dialling an Operator 080 Free Phone Service Provider’s number within the Number Range specified in Appendix 311.1, which sets up the Call to the Operator Free Phone Service Provider, and which if such a Call were made by an Operator Customer on the Operator System would be free of charge and paid for by the Operator Free Phone Service Provider;

“Operator 080 Free Phone
Service Provider”	a person who has contracted with the Operator for delivery of Calls using telephone numbers within the Number Range specified in Appendix 311.1. The expression shall also include the Operator in respect of such telephone numbers if the Operator has published those numbers as being available to call the Operator itself in respect of certain Operator services.

2.	Description of Service

2.1	Subject to the provisions of this Schedule, the Operator shall convey Operator 080 Free Phone Calls handed over from the BT System to the appropriate terminal apparatus nominated by the Operator 080 Free Phone Service Provider or by the Operator if the terminal apparatus is connected to the Operator System, or to the BT System or a Third Party Operator’s system if the terminal apparatus is connected to that System or system.

2.2	Operator 080 Free Phone Calls shall be included in the Traffic Forecast in accordance with Annex A.

2.3	The Parties shall agree in advance all necessary technical requirements, including Call set-up and cleardown sequences, for the conveyance of Calls pursuant to this Schedule.

2.4	BT shall ensure that its promotional material will not undermine the public perception that Operator 080 Free Phone Calls are free to Operator Customers.

2.5	The Operator shall convey Operator 080 Free Phone Calls during those periods of time and at the same standard and quality of service as the Operator conveys similar Calls.

2.6	Each Party shall correct faults which occur in its System which affect the conveyance of Operator 080 Free Phone Calls in accordance with such Party’s normal engineering practices. For the avoidance of doubt, neither Party warrants that its System is, or will be, free from faults.

2.7	If there are abnormally high volumes of Operator 080 Free Phone Calls that the Operator System cannot convey, BT may apply network management controls in the BT System or the Operator may apply network management controls in the Operator System.

2.8	International Calls and Indirect Access Calls are not conveyed pursuant to this Schedule.

3.	Routing

3.1	The conveyance of Operator 080 Free Phone Calls shall be in accordance with the routing principles specified in Annex A.

3.2	Operator 080 Free Phone Calls handed over to the Operator by BT shall be handed over at an Operator Switch Connection which is as near as reasonably practicable to the geographical location from which the Call was initially made or as otherwise may be agreed in writing by the Parties.

4.	Charging

4.1	For the conveyance of each Operator 080 Free Phone Call by BT, the Operator shall pay BT a charge calculated in accordance with the rate for such a Call specified from time to time in the Carrier Price List.

4.2	If an Operator 080 Free Phone Call is made from a BT Public Call Box (as defined in General Condition 6) or a temporary BT Public Call Box, or an equivalent payphone on the BT System being a payphone operated by a payphone operator other than BT, the Operator shall in addition to any other charges pay BT for each such Call, the BT Payphone Access Levy specified from time to time in the Carrier Price List.

5.	Commencement Date

5.1	The Operator shall convey Operator 080 Free Phone Calls handed over from the BT System commencing on a date to be agreed in writing by the Parties.

APPENDIX 311.1

The Number Ranges to which this Schedule applies are set out below:

Number Ranges