In the event of queries arising that cannot be resolved by using the Help and Tips, please contact the Pricing Team using the contact details below.
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For pricing related enquiries about information found in the Carrier Price List (CPL), please contact your BT account manager in the first instance. If you do not have a BT account manager CPL enquiries can be forwarded, by e-mail, to the following e-mail address:
For IPstream and Datastream product and service enquiries, e-mails should be sent to the above btcs.pricing e-mail address only where no BT account manager exists.
For BT Openreach products and services enquiries should be sent via the following website link. If you are unsure as to whether your enquiry is proper to BT Openreach and you do not have a BT account manager, your enquiry can sent to the above btcs.pricing e-mail account.
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