billing

Directory Solutions pays Communication Providers for directory information received electronically and charges for directory information received in a manual format in line with the Standard Directory Information Supply Agreement (Schedule 11) and the Standard Directory Information Supply Agreement Billing Manual. A copy of these documents can be found here

Usage volumes of directory information supplied to Directory Solutions will be forwarded to your nominated contact on a monthly basis via e-mail. These quantities should then be used to raise your charges to BT. Details of where to send your invoice and where to direct any queries will be included in the e-mail.

Manual order charges will be raised monthly if the value is over £100. If the value is less than £100, the volumes will be amalgamated with other months and an invoice will be raised once the £100 threshold has been reached.

Charges are also made for SecurID cards supplied to Communication Providers to enable connectivity via the BT Firewall. Charges are raised as the cards are ordered.

Audit files will also be chargeable if you are requesting more than one per calendar year. Charges are raised as the file is requested.

All prices are contained in the current Directory Solutions price list which can be found here

It should be noted that all invoices will be sent to your Standard Interconnect billing contact unless we are otherwise informed. Standard payment terms of 30 days from the invoice date apply and penalty interest may be charged for any invoice that is paid late.

If you have any queries, please email your query to directorysolutions.finan@bt.com