BT Wholesale

Resource Provisioning Management (RPM)

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Our Resource Provisioning Management (RPM) service enables you to manage the expert provisioning of all your customers' accounts automatically and securely. This means that whenever a change is made to a customer's account, RPM reconciles that change across a range of platforms and applications, including, for example:

  • Access rights provision.
  • Role-based profiling.
  • The reconciliation of old customer profiles.
  • Auto workflow.
  • Auto password management.
  • Audit trail active reporting.
RPM has a key role to play in increasing security, reducing the administration costs of managing customer accounts and delivering a more efficient customer service.
managed services outsourcing