Reach out and connect with every customer or every employee in a fresh, dynamic and inviting way that’s low on cost and low on manpower resourcing needs.
Interactive Customer Messaging offers a totally managed, automated and scalable solution which enables you to send bulk messages to your customers either as voice calls or as text messages and capture their
responses immediately and automatically. And all via a single, integrated
platform for both voice and text, accessed either via a simple web portal,
or integrated into your own systems.
It offers a wide range of options for your own use and for re-sell to your customers:
• Create a new contact channel for large field forces/teleworking employees and boost operational efficiency
• Enhance CRM and marketing strategies for large customer bases and reach anyone and everyone
• Deliver updates and urgent alerts to customers/employees quickly and effectively
• Confirm appointments to reduce the high cost of no shows.
