BT Wholesale

Managed Network Solutions

Put your network infrastructure, management, maintenance and development into expert hands by outsourcing to us. With a heritage in running and developing one of the UK’s largest communications networks, we can offer you unrivalled technical know-how and practical experience across all technologies, legacy and next generation, plus substantial manpower resources on a national scale.

Managed Network Solutions Product Index

BT Wholesale Assist

A wide range of practical consultancy services to help you resolve business issues and create new opportunities.

Customer Sited Interconnect (CSI)

CSI provides physical access to a BT switch to enable you to benefit from Call Origination and Call Termination on BT's network. BT provides the capital investment to bring the product into service.

Direct Access

Direct Access enables you to transfer a range of Freephone, low-cost or premium rate calls to the BT network. These calls can then be routed to BT customers or to other BT services.

Directory Enquiries 118xxx

A fully managed directory enquiries (DQ) service, available under your own brand with your own 118xxx number, covering both UK and international numbers.

Directory Solutions

Capitalise on the UK's most comprehensive number information database to provide your customers with accurate directory enquiry on your 118xxx number and value-added online and printed directories.

Emergency Services - 999

A fully managed emergency assistance service that allows you to meet your regulatory obligations under contract schedule 125.

Flat Rate Internet Access Call Origination (FRIACO

With effect from 1st October 2009, FRIACO has been withdrawn from new sale.

In Span Interconnect (ISI)

ISI provides physical access to a BT exchange to enable you to benefit from Call Origination and Call Termination on BT's network. Operational costs are kept low as infrastructure is built collaboratively.

Indirect Access

Indirect Access provides you with the opportunity to offer a telephony call service to your customers, without the need to extend your own network to your customer's premises. Your customers will need to have a BT telephone line.

Interactive Customer Messaging

Interactive Customer Messaging

Interconnect Extension Circuit (IEC)

IEC provides you with the ability to extend the reach of your network to a remote BT switch location via BT's network.

Interconnect Testing

The quality of the interconnections between Service Providers' networks and, in particular, the interconnections between these networks and BT's is critical to commercial success.

Live Meeting

Audio conferencing is a well-established method of holding meetings without the need to travel.

MSIL

MSIL is the pipe connectivity between BT's and CPs' 21CN networks.

MSIL (Ethernet)

Ethernet Multi-Service Interconnect Link (Ethernet MSIL) is a BT Wholesale product to interconnect BT’s 21CN with other Communications Provider’s equivalent network.

Network Inventory Management

Cutting costs is likely to be one of your prime considerations in today's competitive marketplace and our Network Inventory Management solution is designed to help you do just that.

Network Monitoring

Service providers can ensure that their data networks, routers and customer premises equipment (CPE) are monitored by the experts, 24/7, simply by outsourcing the task to our experienced engineers.

Office Anywhere

Office Anywhere is a fully managed service enabling you to provide a fast, simple and affordable way to make any place a workplace.

Operator Services - 100 & 155

This service enables you to give your customers a unique level of operator assistance and customer service - but through a 24/7 fully managed outsourced solution that requires no major investments in resourcing, management and accommodation.

Outsourced Retail Billing

Outsourcing your customer billing operations to BT Wholesale enables you to take advantage of the economies of scale we can deliver, along with the experience and capabilities that come from successfully handling around 195 million bill payments a year.

Payphone Access

This service offers all qualifying payphone operators access to BT's network on payment of a Payphone Access Charge (PAC) management fee.

QueueBuster

A simple and effective solution enabling call centres to offer an automated call-back service that allows callers to maintain their position in the queue.

SMS RELAY

SMS RELAY

Satellite Technical Services

If your network development plans include the use of satellites, this service can provide you with the expertise you need for: Technical reports.

Text Relay

This service enables you to give your customers a unique level of operator assistance and customer service - but through a 24/7 fully managed outsourced solution that requires no major investments in resourcing, management and accommodation.