BT Wholesale

Contact Centre Solutions

Voice
When your market’s demanding ever-higher standards of customer service, we can help you deliver. Choose from an extensive range of system, equipment, CRM tools and hosted solutions, designed to complement and enhance every contact channel and strategy. And be confident of creating a great experience whenever you and your customers connect.

Contact Centre Solutions Product Index

BT Commsure

BT CommSure delivers a total business continuity solution to provide you with fast access to your data and voice services.

Call Centre Solutions

BT has a reputation for expertise in customer service by telephone across a wide range of market sectors - business and residential.

Fraud Management

Fraud is one of the biggest threats to communications businesses.

Resilient Comms and Security

Network confidentiality, integrity and availability are all key business concerns, but the serious financial impact that network downtime can have on the performance and profitability of the organisation can not be over-estimated.

URU ("You are you")

An automated online identity verification service.