BT Wholesale

Fraud Management

Enquire Forward

Fraud is one of the biggest threats to communications businesses. It erodes margins, consumes network capacity and jeopardises customer relationships. It's also a growing problem as attacks become more sophisticated and are increasingly undertaken on a global scale by major criminal organisations. You can fight back, boost your defences and drastically reduce your losses with Fraud Management solutions.

Fraud Management is available either in full integration with your in-house systems or as a partial outsourcing option to give your own people out-of-hours or contingency support. It offers a tried and tested solution specially created and developed by a world-class carrier. Features include:

  • Real-time detection capabilities across a wide range of fraud types.
  • Automatic prioritisation of areas with the greatest potential for revenue loss.
  • Rapid fraud case creation and prioritisation.
  • Scalable, flexible architecture to accommodate new mediation systems, usage data volumes and future processing requirements.
  • Modularity so that extra functions such as management information on fraud control, consultancy and case tracking can be added as required.
  • Easy and intuitive web-based interface so your own people can be trained more quickly.
  • Comprehensive, on-going support.

 

Business Continuity Management