Service Improvement Plans

22 Nov 2007

Service Improvement Plans

In response to customer feedback, we have decided to share with you our plans to improve the current service issues affecting our CRM systems.  The service improvement plans summarise the actions being taken to tackle the root cause of these system issues. 

The document included on this page is always the latest version available and you can view the last updated date by downloading the spreadsheet.

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The information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not forward, republish or permit unauthorised access.  The content is accurate at the time of writing and is subject to change.