BT Wholesale

System Support Desks Planned Outages

28 Feb 2008

Planned System Outage Updates Via BTWholesale.com

In response to customer feedback, the BT Wholesale System Support Desks are pleased to announce that from today you can view all planned system outages via www.btwholesale.com/plannedoutages.

The downloadable spreadsheet provides a simple overview, including dates and times, of all known planned and emergency outages for the following systems:

eCo Order
eCo Repair
eCo Broadband Provision
eCo Broadband Repair
BBCR Order
BBCR Faults
B2B XML Repair
Broadband Availability Checkers
Fault Diagnostics 
BTWholesale.com

The spreadsheet acts as a single point of reference for all planned outages which will have already been communicated to registered users and stakeholders of the systems via the standard System Support Desk email procedures. 

Updates will be made to the spreadsheet after every new system outage communication has been distributed.

We hope you find this a useful and effective reference tool. 

related links

System Briefings

more System Support Desks Planned Outages

  • UPDATED 05/03/2008
    System Support Desks Planned Outages

    For a view of planned CRM system outages, please click here.

    The document included on this page is always the latest update available and you can view the last amendment date by downloading the spreadsheet.

     

    BTWholesale.com carry out regular maintenance work on Sunday mornings between 00:00 and 04:00 hours.

    Usually this will not impact service, however occasionally it may result in a short interruption to service of less than 5 minutes.