INDUSTRY NEWS

Outdated Technology Costing UK Contact Centres Billions

The UK contact centre industry is losing as much as a billion pounds a .....

CRM Customisation 'Improves Key Metrics'

Customisable applications allow organisations to better manage and collect information, something which is convincing .....

Virtualised Storage & Desktops 'Deliver Greater Efficiency'

With the rapid growth of virtualisation over the past few years, it is now .....

Firms 'Adopting Employee-Owned Notebook Schemes'

A growing number of organisations are implementing programmes that allow employees to use their .....

Datacentre Cooling Costs Increasing Yearly

As the number of spinning disks in external enterprise storage continues to increase, the .....

Security Software Market 'Still Growing'

The global security software market posted revenues of $10.4 billion (£5.3 billion) in 2007, .....

Security is Managers' Biggest IT Concern

A new study of IT decision makers has indicated that security is the biggest .....

Internet 'Enables Direct Marketing from Anything'

With the phenomenal growth of the internet and email in the last decade, everything .....

Mobile Payment Technology to Revolutionise Business Industry

A growing number of consumers are open to the idea of using their mobile .....

Online ID Fraud 'Easy for Criminals'

ID fraud is an easy way for criminals to steal money from business and .....

Poor Software 'Can Hamper M&A Activity'

Mergers and acquisitions (M&A) are running into failure because companies are unable to integrate .....

LTE Subscriber Networks Growing

There will be some 32 million subscribers to LTE (Long Term Evolution) networks by .....

Organisations Adopting Shared-Account IAM

The number of organisations around the world using software applications to manage passwords and .....

IT Security 'to Witness Major Changes'

The market for security software will experience major changes over the coming years, driven .....

PC Upgrades 'Can Reduce Environmental Damage'

Home consumers and small businesses can save money and reduce their electronic waste by .....

Nearly All Data Breaches 'Avoidable'

A new report released by IP network operator Verizon Business has concluded that as .....

New Asus Laptops to be Launched Next Month

A range of new notebooks is to be launched in the UK by Asus .....

Businesses Expected to Respond to all Communication Immediately

Clients and customers of businesses expect to have an immediate reply to any inquiry .....

World's 'Most Energy Efficient' Monitor Launched by LG

A monitor which is being touted as the most eco-friendly model of its kind .....

ISPs Should Get Permission for Use of Traffic Data

Permission should be sought from people who surf the web by internet service providers .....

Mobile Commerce Utilised by the US

The ease with which commerce can be conducted via mobile devices has been seized .....

Mobile Broadband USB Sticks Increasingly Popular

The use of mobile broadband USB sticks has become increasingly widespread, new findings have .....

IT management job opportunities should not decrease

The number of jobs available to entry-level IT workers in the financial industry could .....

Compatibility issues could affect majority of enterprise applications

Almost 90 per cent of typical applications could potentially have problems deploying in a .....

New version of SVC released by IBM

The latest version of IBM's storage virtualisation software has been released.!! System Storage SAN .....

Details of Predictive Workbench announced

Details of the latest business intelligence solution from Business Objects have been released.!! Predictive .....

Email can help 'preserve brand image'

Email marketing can be employed to boost the "brand image" of a business, an .....

Business Change Should be Instigated by IT Leaders

The way in which IT departments operate needs to be changed in order to .....

Apple's iPhone 3G Targetted at Enterprises

At its Worldwide Developers Conference this week, Apple unveiled the second iteration of its .....

McAfee Releases Protection for Mission-Critical Applications

Enterprise security provider McAfee has announced upgrades to its VirusScan Enterprise range designed to .....

Data Protection Provider Named Market Leader

Internet and data protection firm Websense has been named as a global leader in .....

PC Market Driven by Portable Devices

Global PC shipments are expected to reach 310 million units in 2008, growing by .....

Mid-Sized Business Enterprise Application Market Expanding

The market for enterprise applications targetted towards smaller and medium sized businesses is expected .....

Superfast Broadband Delay Could Stall SaaS in UK

The software-as-a-service (SaaS) delivery platform could transform the way that small and medium sized .....

New Home Networking Standard Gains Traction

A new home networking standard based on the International Telecommunication Union's (ITU) G.hn .....