Wholesale Calls Briefings

BT Wholesale Calls will be introducing a new fixed to mobile charge band FM12 effective from 5th September 2008.

Broadband Talk products are incompatible with Wholesale Calls and will be added into the incompatible list with effect from 1st November.

Due to a technical issue, you may have received incorrect Daily Call Records for the period 11th to 19th August 2008 in your Wholesale Calls CDR feed (WLR customers only).

Due to recent end user customer experience issues, mainly with call barring functionality and compatibility, it has been identified that Featurelines are not compatible with Wholesale Calls.

As a result of customer feedback, Wholesale Calls are making a change to the WCLI incompatible products list. This change will take affect from 01/09/08.

Please note that there is a further billing outage planned for April 19th and 20th 2008.

Please note that there are further billing outages planned for 19th January, 15th and 16th March 2008.

BT is making a variation to the refund policy for WCCP migration and set up charges previously changed with effect on 11th September 2006.

Please note that there is a further billing outage planned for 17th to 18th November and 8th December 2007.

BT Wholesale has developed further enhancements to the Wholesale Calls Line Independent (WCLI) service.

The BT Wholesale.com portal is currently experiencing technical difficulties.  As a result we need to limit the number of CLIs contained in files for use by the Bulk Upload Tool to 250 per file.  

From 1 September 2007 all calls to PNs that originate on the BT network, for which BT Retail charges more than 20 ppm or 20 ppc (inclusive of VAT), will receive a free to caller announcement.

BT Wholesale has now launched a new easy to use animated sign-up procedure on our Wholesale Calls homepage at  www.btwholesale.com/wholesalecalls.

Please note that there is a further billing outage planned on the DEDS billing system for the weekend of Saturday February 10th 2007.