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CPS Briefings

28 Mar 2008

Changed dial in details for Monday 31st March REF: 108/08

Please note that the dial-in details for the Industry call at 11.30am Monday 31st March 2008 has changed to 0800 032 1608 pin 7150076#.

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  • UPDATED 10/07/2008
    CPS Service Centre Move REF: 133/08

    To keep pace with the changing needs of Carrier Pre-Selection Operators and to accommodate future growth and development, the CPS Service Centre is moving from Chester to a new site in Manchester.p>

  • UPDATED 27/03/2008
    Update on Re-platforming of Current CPS Gateway REF: 107/08

    Due to technical issues the re-platforming of the CPS Gateway was not completed over the Easter weekend. These issues have now been resolved and the planned migration of the CPS Gateway to a new platform utilising updated hardware and software has now been re-scheduled for the weekend of the 29th and 30th March 2008.

  • UPDATED 05/03/2008
    Update on Re-platforming Correction Notice REF: 092/08

    On March 4th 2008 a briefing was issued (091/08) containing incorrect conference numbers and starting time for the conference call on Monday 17th March, please see the updated audio information enclosed.

  • UPDATED 19/12/2007
    Outage Briefing REF: 06707

    Please note that there are further billing outages planned for 19th January, 15th and 16th March 2008.

  • UPDATED 10/10/2007
    Outage Briefing REF: 04807

    Please note that there is a further billing outage planned for 17th to 18th November and 8th December 2007. 

  • UPDATED 09/08/2007
    Outage Briefing - REF 03207Please note that there is a further billing outage planned for Saturday 13th and Sunday 14th of October 2007 in order to implement new software releases.
  • UPDATED 03/08/2007
    Change in Escalation Contacts - REF 02907As the result of the move of CPS work to the Chester Service Centre on the 31st July 2007 the escalation contact names and numbers have now changed
  • UPDATED 25/07/2007
    New CPS Service Centre - CPS028/07

    Following an operational and organisational review of the Carrier Pre Select work area it has been decided to relocate this work to the Chester Service Centre.Following an operational and organisational review of the Carrier Pre Select work area it has been decided to relocate this work to the Chester Service Centre.

  • UPDATED 23/07/2007
    Planned Billing Outages - CPS016/07

    Please note that there is a further billing outage planned for 15th September 2007 and 16th September 2007 in order to implement new software releases. Following this outage it is expected that the Daily Call Records will be made available by 24.00 hours on the Saturday. A confirmation of these outages will be sent nearer the time. This will only impact on the availability of the Daily CDR files; DEDS will be accessible as normal.

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