BT Wholesale

What we offer

Our propositions:

Our ‘propositions’ are combinations of products and services handpicked from our portfolio - or sourced specially from outside - that work together to meet your business’s network infrastructure needs.

We can handle all aspects of fixed and wireless network build for voice, data, and video communications, including power, switch and transmission and all civil engineering. You can engage us at any or every point of the network development cycle.

We have built our skills as part of the BT Group , working to support the rigorous demands of the UK’s backbone network. We have developed and extended our strengths to meet the infrastructure build and maintenance needs of any network user, large or small. We’ve reshaped our processes for real and dynamic customer focus.

You’ll find us flexible, responsive, and committed to helping you take your services forward.

 

Working with us:

We aim to keep our working processes streamlined and focused.

You’ll have a single point of contact throughout the project agreement phase, backed by our technical consultants. Once the project is running a dedicated contract manager will handle any commercial issues as well as supervising quality and our performance. We will also assign a product manager, who will focus on areas like technical consultancy and portfolio changes.

We can provide second line technical support for maintenance at a negotiated rate. Our customer help desk is available 24/7 as a first point of contact for any questions relating to our service portfolio or an active project.

BT Network Build has ISO 9001 (quality assurance) and Investors in People (IiP) accreditation. Our workforce is trained to meet current CDM (construction, design and maintenance) standards, and our parent BT Group has full ISO14001 environmental accreditation.

 

Why choose us? 

We have unmatched coverage, skills and expertise, with a proven track record for quality, reliability and safety, building on our experience with BT’s highly complex and extensive UK network.

  • We manage the training and development of our own staff, so we can be confident in their quality and technical capabilities, even at the cutting edge of new technology.
  • We offer assured performance while our strength in depth means we have the flexibility to adapt quickly and cost-effectively to changing requirements.
  • We work closely with our colleagues in research and development, so we can anticipate future technology evolution and design in the capacity for effective “future proofing”.
  • We can provide a total communications and IT solution, channelled through a single point of contact for streamlined and efficient management, with ongoing support tailored to meet your requirements now and in the future.

For further information please contact your BT account manager or contact our team at Freefone 0800 389 4237, email nbmarket@bt.com