Interconnect Coaching
Coaching is available to customers who wish rapidly to develop the skills of their own people by tapping into almost 20 years of BT experience in dealing with all aspects of interconnect. Whether it’s documentation, provisioning or routing, understanding NIPP, schedules, contracts, definitions, roles or virtually any other topic or issue, we can help you through the interconnect maze.
We are able to guide you through the basic requirements. More in depth skill and knowledge delivery consultancy packages can also be put together to help you.
If you have any questions or issues regarding Interconnect Coaching or need any other assistance please contact your Technical Account Manager (TAM) in the first instance.
| Features and Capabilities | Benefits |
|---|---|
| Interconnect Documentation - Includes Routing Plans, Traffic Forecasts ACOs and Circuit Order Forms - Interconnect Provisioning Manual - Technical Master Plan Contents - Technical Review Meetings |
- Avoid delays in the circuit ordering process by getting it right first time - Find your way around the Provisioning Manual painlessly - An explanation of all Interconnect documentation stored in the TMP - Get the most out of the regular meetings |
| NIPP - What is NIPP, what does it contain, how can it help you plan your Interconnect? - A detailed explanation of each NIPP file |
- Know where to look for the info you need - BT’s network topology helps you ensure you don’t plan redundant capacity |
| CSI and ISI Capacity - The advantages of CSI capacity - The advantages of ISI capacity |
- One stop solution for Interconnect capacity - Reduce costs by self-build |
| Getting Traffic to flow - All the steps in the process between Circuit Ordering and DMA completion |
- How to minimise delays in getting traffic on your Interconnect Circuits |
| Traffic and who owns it - An explanation of Table A of the NCC SIA - An explanation of the Traffic Type Tables associated with the ACO, Circuit Orders and Routing Plans |
- Understand which party is responsible for planning which Traffic Types - The practical application of Traffic Types |
| The Role of the BT Commercial Manager - History of Interconnect - The Schedules, the Contract - General Interconnect Issues |
- Understand the historical context of Interconnect - Get the commercial prerequisites right - Current issues to be aware of - What is a BT Basic Telephony Call? |
| Definitions - The BT Provision Process and Testing in detail - The steps from Circuit Order to Testing in detail the various test cases used for Interconnect |
- Understand the BT jargon used in Interconnect Provision - Understand the Test Case maze |
