Useful Contact Numbers

Application Support Numbers

eCo Broadband - 0800 783 5639 option 1
eCo LLU - 0800 085 1287
eCo Order - 0800 783 5639 option 3
eCo Repair - 0800 783 5639 option 1
eBilling - 020 8666 2545
Fault Diagnostics - 0800 783 5639 option 1

Woosh - 0800 783 5639 option 1

BBCR (Formerly Actuate) - 0800 783 5639 option 1

BT Wholesale General Enquiries

BT Wholesale provides services to Service Providers. If you a have a question about your telephone or internet services at home or to your business you should contact your Service Provider (whoever sends you your bill).

BT Wholesale, Private Circuit Customer Service Centre (Repair) - 0800 731 6993
(international) +800 167 167 167
New Customers / Sales / Account enquiries - 0800 671 045
Private Circuit Quotation Team - 0800 800 977
Private Circuit & International Bandwidth Helpdesk (quotes) - 0800 800 977
Short Haul Data Service Helpdesk (quotes) 0800 672 438
Data-Connect Technical Helpdesk - 0800 672 438
Legal and Regulatory Compliance - 01977 598638

BT Wholesale Buildings

City Place Reception - 0800 783 4714
Faraday Reception - 0207 322 3999

BT General Enquiries

OFCOM – 0207 981 3040
                   0845 456 3000
Press Office (National Media) – 0207 356 5369
Press Office (Regional Press Office) – 0845 726 2624
BT UKOperator – 100
BT International Operator – 155
BT UKDirectory Enquiries – 118 500
BT International Directory Enquiries – 118 505
Emergency Services – 999 or 112