The web site has been designed to make it as widely accessible as possible so that everyone, regardless of ability, can use our site. This page gives information on features included within the site.
Problems?
If you have any access problems with any part of this site, please contact us and we will do our best to help:
email: btwholesale.direct@bt.com
Post:
Portal Customer Management Centre
PP703A
BT Wholesale
Dial House
21 Chapel Street
Salford
Greater Manchester
M3 7BA
Standards Compliance
The majority of pages are AA compliant.
All pages validate as HTML 4.01 Transitional.
All pages use structured semantic markup.
Design
We have used a common accessible design throughout the web site rather than providing text only pages for disabled users.
Links and Navigation
Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article).
Wherever possible, links are written to make sense when read out of context. Many browsers (such as JAWS and Home Page Reader) can extract the list of links on a page and allow you to browse the list separately from the page.
Link text is never duplicated: two links with the same link text always point to the same web address.
There are no 'JavaScript' pseudo-links. All links can be followed in any browser, even if scripting is turned off.
Access Keys
Most browsers supporting jumping to specific links by typing keys defined on the website. With Windows, you can press ALT + an access key.
The BT Wholesale homepage uses the following access keys:
| Key | Functionality |
|---|---|
| T | Top of Page |
| S | Skip to main content |
| 1 | Home page |
| 2 | Customer Zone |
| 3 | Site Map |
| 4 | Search |
| 5 | Frequently asked questions (FAQs) |
| 7 | News and Briefings |
| 8 | Terms and Conditions |
| 9 | Contact Us |
| 0 | Accessibility Statement (points to this page) |
Graphics, Pictures and Images
Where we have used graphics, pictures and images we have included text descriptions ('Alt-Tags'), to comply with internationally recognised Web accessibility guidelines. All graphical navigation buttons are similarly 'Alt-tagged'. Where graphical images are just for decoration they have NULL alt text (alt="").
Language
We have followed 'use-of'-English' guidelines, including those set out by Mencap and the Plain English Campaign, so that you find this website easy to read and understand.