Wholesale Systems and Process Forum

Please note this page is no longer maintained - please refer to the following webpages:

We’re introducing a new regular customer forum in 2010 – Wholesale Systems & Process – as part of our wider changes to the way we engage with our customers during our product development (known in BT as Concept to Market or C2M) process. This is the process by which BTW identifies, designs and implements new products or makes changes to existing product including evolving those products to become self-service.

To find out more about the Wholesale Systems and Process Forum, click here

RELATED LINKS

Forum dates, register to attend, get agenda and see what will covered in the Release Preview “Show & Tells”, click here
Find out more about how the Wholesale Systems & Process Forum fits with BTWs wider plans to increase customer collaboration in its Concept-to-Market (C2M) process, click here (issued 14/12/09)
To view the initial forum (19th January 2010) material and recording, click here (issued 19/01/10) **17.5M file**
To view the March forum (17th March 2010) material including FTTC and output slides, click here
To view the March forum (17th March 2010) material including WBC and WBMC and output slides click here
WBC & WBMC Show & Tell webinar (6th May 2010) for agenda, slides and recording, click here
FTTC Show & Tell webinar (6th May 2010) for agenda, slides and recording, click here
Ethernet Show & Tell webinar (7th May 2010) for agenda, slides and recording, click here
Ethernet eCo Portal Demonstration webinar (27th May 2010) for slides and recording, click here
Systems and Process Forum Show and Tell for WBC, WBMC and FTTC (24th June 2010) for agenda, slides and recording, click here
Systems and Process Forum Show and Tell for Ethernet (25th June 2010) for agenda, updated slides and recording, click here

MINI HOTHOUSES

In addition to the regular forums, we are running a series of “mini hothouses” to go through particular aspects of the releases. The first of these was held on the 9^th March 2010, the recording and slides used may be found here and relate to release Q fault journeys.