BT Wholesale

IPstream Documentation

From these pages you can find all documentation relevant to the IPstream product family.

 

BT IPstream Max and BT IPstream Max Premium
Higher speed broadband products delivering downstream line rates between 288Kbit/s and 8128Kbit/s.  BT IPstream Max is primarily designed for home users to help take advantage of bandwidth hungry applications and services like video, webcasts, fast music downloading and online gaming.  BT IPstream Max Premium is for SMEs and corporates who also need to transfer large files to their customers and colleagues


BT IPstream Home and BT IPstream Office Overview
It is designed for the home consumer and teleworker market, making it ideal for users who want to connect a single computer or a games console to the internet.


BT IPstream Symmetric Overview
BT IPstream Symmetric products are suitable for Service Providers addressing the SME, SoHo, remote office and teleworking markets. They are similar to BT IPstream Office products, but offer the same transmission rate upstream as downstream.


BT Central Overview
A BT Central links BT Wholesale"s broadband network and a Service Provider"s premises and is used to aggregate and back-haul End User traffic.


BT Central Plus Overview
A BT Central Plus links BT’s broadband network and BT’s internet peering points (POPs) and aggregates and back-hauls End User traffic directly to the Internet. It provides a simple and complete solution for consumer broadband services and, depending on the charging option selected, is available for use with any BT IPstream End User product.


IPstream Benefits
The BT IPstream service allows much faster internet access at a fixed priced so that all your customers - particularly SME and SoHo users - enjoy faster access to information, less expense than with dial-up access and predictable costs.


IPstream CRFs
Customer Requirement Forms (CRF) for BT Ipstream can be downloaded from this page. Detailed guidance to help complete CRFs is also available.


IPstream Handbooks
This page contains a complete list of all downloadable IPstream Handbooks.


IPstream Terms and Conditions
This document sets out contractual guidance for the purchase and use of BT IPstream and is updated when necessary.

 

Exchange Activate Terms and Conditions
These documents set out contractual guidance for the purchase and use of Exchange Activate. The documents are available on the right side of this page.


PC Drivers
Software drivers for PC: Alcatel or Fujitsu/Westell USB modems.


MAC Drivers
Software drivers for apple macintosh: Alcatel or Fujitsu/Westell USB modems.


Structured Questions
To help you address faults and problems encountered by your End Users, we have prepared structured questions and answers covering the full range of our broadband products.


Symmetric fault reporting
This page provides the proforma for reporting a symmetric fault and the detail of where to send the document to.


Symmetric order system
SOS (Symmetric Ordering System) is the web based ordering and order enquiry system for BT Broadband Symmetric. You must sign up to the appropriate Terms and Conditions before you can have access to this system.


BT IPstream SINs
Suppliers' Information Notes (SINs) are advisory descriptions of how BT Wholesale's products and services interface with Service Providers' networks and systems. As new products and services come to market, new SINs are issued or existing SINs are updated.