BT Wholesale

Datastream Documentation



From this page you can find all documentation relating to the Datastream product family.

 

BT Datastream Max and BT Datastream Max Premium End User Access products will allow you to provide your end user customers with the fastest BT Wholesale provided ADSL broadband service that their telephone line can reliably support, providing downstream line-rate speeds of between 288Kbit/s and 8128Kbit/s.

Higher speed services will mean your end user customers can experience a better quality service when running more bandwidth hungry applications, including video, gaming and music downloads at the same time, as well as email and surfing the web.

Like the products currently available, they are self-install which means that there is normally no need for an engineer to visit and all equipment needed to connect to the service is supplied by the Service Provider.

 

The Broadband Max range of products uses powerful error correction and automatic line management technology to ensure a more stable service performance. This means that the line-rate may fluctuate within a predefined range – this is a normal feature of the service.

 

Datastream CRFs
Customer Requirement Forms (CRF) are available for each component of the BT Datastream service. Detailed guidance to help complete CRFs is also available for downloading.


ATM In-Span Handover
The BT Wholesale ATM ISH product enables you to connect your premises to the BT broadband ATM platform under an Option 4 Local Connection, as an alternative to purchasing a BT Datastream Customer Access Link (CAL).


Datastream Benefits
This page contains a comprehensive list of all of the Benefits of the BT Datastream product family.


Datastream Factsheets
A summary of key information about BT Datastream is available to download from this page.


Datastream Handbooks
Handbooks covering all aspects of BT Wholesale’s BT DataStream broadband products and services can be downloaded here. You should check from time to time that you have the latest version for each of your BT Wholesale products.


Datastream ISH VP Mapping
We have provided access to PoP Exchange Mapping information. To qualify for access you must be a customer using the option 4 local connection agreement of BT Datastream ATM In-Span Handover (ATM ISH). The information is restricted to qualifying customers and will be password protected. For initial access please contact your BT Account Manager.


Datastream Ordering Processes
The following downloads show the high level, end to end processes for the ordering and provisioning of the BT Datastream components.


Datastream Regrades
Regrading allows you to change your BT Datastream End User product to a higher speed with the minimum of interruption to service.


Datastream Structured Questions
To help you address faults and problems encountered by your End Users, we have prepared structured questions and answers covering the full range of our broadband products.